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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I have had support pets for several years and it is nice to actually be able to take my support pet with me and if anyone questions I have proof of her eligibility. Support pets is a wonderful organization and helps for others don't. They give you the verification and the ability to be able to take your pet with you anywhere including airplanes for those who have issues that are not necessarily physical. These documents are verified and cleared by a board certified veterinarian.
Michelle, thank you so much for sharing your experience and your passionate support for support pets. It means a lot to hear how these verified protections make life easier and more inclusive for you and your companion. We're truly grateful to be part of a system that helps strengthen the bond between people and their cherished animals.
Fast response and customer service... December and I thank-you...
Darick, thank you for trusting us and for recognizing our fast response and service. We’re grateful to have helped December and are here anytime you need us. Your appreciation means a lot to our entire team!
Support Pets/Pettable has been such a help. I was always afraid of being scammed but I was able to receive my documents in a timely manner and their customer support is actually good! They answered my questions within a few hours instead of days. I would definitely recommend them, for anyone who is looking to have their pet be an ESA.
Thank you, Brittany, for your kind words and for trusting us with your needs. We’re really glad our team could provide timely support and the assurance you needed throughout the process. We look forward to continuing to assist you and your pet anytime.
Business presence and easily understood. I had no trouble filling out all the paperwork and received it back in a timely manner.
Thank you so much, Tonya, for highlighting how smooth and timely the paperwork process was during your experience. We're committed to making every step as clear and efficient as possible, and we appreciate your kind words encouraging us to keep up that standard.
It was quick and painless to get approved. And Lola can now go anywhere with me.
Thank you, Kyle, for sharing your experience! We're so happy Lola can now accompany you everywhere with ease—making things quick and worry-free for both of you means all the world to us.
I had a very good experience, no issues and I now feel secure with bringing my furbaby with me during some of my most nerve wrecking times. Being able to have her with me is a God send. Thank you so much!
Fast and easy way to certify my dog for ES! Would recommend to anyone needing it to help themselves and their pets.
Thank you so much, Charlene! We're delighted to hear the process was smooth and helped you and your dog so quickly. Your trust means a lot to us, and we’re here whenever you need support!
Thank you, James, for taking the time to share your experience. We appreciate your thoughtful responses and are committed to providing the best care and service possible for you and your family moving forward. We look forward to supporting you with anything you may need in the future.
Ryan, thank you so much for taking the time to share your experience! We're thrilled to hear everything was smooth and swift—making things easy for you and your pet is exactly what we aim for. Looking forward to supporting you any time you need!
I wanted to make my girl an official ESA and this process was so easy and quick! Im so impressed!
Thank you, Elizabeth, for sharing your positive experience! We’re thrilled to hear the process was easy and quick, and we truly appreciate your kind words. We look forward to continuing to support you and your girl whenever you need us.
Everything has been great, but I keep receiving too many ads and emails that do not have anything to do with my ESA documents. In the last week I've received over 16 emails from support pets. And renewing these documents was more was tedious and time-consuming, but well worth it.
Hi Kallista,
We’re so glad to hear everything else has gone well and that the renewal was worth it. We appreciate your feedback about the emails. If you'd like to stop receiving them, please reach out to our team at [email protected] or use the live chat at www.supportpets.com and they’ll help update your preferences.
Thanks again for supporting your ESA the right way.
Everything was so quick and easy! Extremely helpful. I appreciated all the check ins after as well!
Hi Jessica,
We’re so glad to hear that everything went smoothly and that the follow-ups were helpful! Thanks for trusting us to support you and your ESA.
Super quick and easy the steps are straightforward and now i wont be leaving my fur baby behind
Diana, thank you so much for your glowing words! We're happy to hear how easy and quick the process was for you.
If you ever need anything or have questions, we’re always here to help make things even smoother!
Renewed for the second year and experience was great. All done through email. No hassle. Short wait period
Thank you so much, Lori, for sharing your positive experience with the renewal process! We're glad to hear it was easy and quick for you, and we’re always here to make everything as smooth as possible. If there’s anything we can do to serve you or your pet even better, please don’t hesitate to reach out!
Thank you so much this as so quick & easy don't listen to the bad reviews lol they work
Thank you so much for sharing your experience and trusting us, Lamia. We're so happy to hear everything went smoothly for you and truly appreciate your encouraging words—it means a lot to us!
Easy process quick turnaround. If you're wanting your animal to be certified as an ESA due to your needs this was the easiest process. Real doctors licensed in your stae do issue the ESA paperwork!
Clinton, thank you so much for sharing your experience! We're thrilled to hear the process was smooth and that our licensed professionals provided exactly what you needed—it's important to us to make things easy and trustworthy for your ESA certification. We appreciate your support!
This process was super quick, simple, and very informative. Thank You Support Pets.
Thanks so much, Amber! We're thrilled to hear the process was quick and easy for you—making sure you feel informed and supported is our priority. Looking forward to assisting you and your furry friends anytime!
This is the best thing that I could have done for my pets. I lost my son last year and that's how I ended up with one of the pets my other son had a heart transplant done this year so I ended up with another dog. My anxiety was over the roof but with them I feel so much love and I really appreciate what you guys have to help me with thank you and may God bless.
Lillian, thank you deeply for sharing your story and trusting us during such a challenging time. We're honored to support you and your beloved pets, and it’s truly heartening to know we can bring a bit of love and comfort to your days. Your gratitude means the world to us, and we’re here for you always.
It was easy and great thank you for a great experience!
Thank you so much, Sheree! We’re thrilled to hear your experience was easy and enjoyable—that’s exactly what we aim for. If you ever need anything else, don't hesitate to reach out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Reilly, for sharing your wonderful experience with us! We're truly grateful for the opportunity to support you and your pet’s health. Looking forward to helping you both again in the future!