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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Thank you for using our services, and we hope you find them beneficial.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
I need ESA documentation for my fur baby and I's new home and using support pets was the best decision I made! They are very fast with supporting documentation and are tentative to you and your needs.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
We're delighted of your great experience with our service, thank you for trusting our company with your ESA needs.
But it turned out to be for real. But at first my documents wouldn't load. It kept running me in circles with making me reset my password over and over.
Our services are legitimate because we are affiliated with licensed doctors to provide ESA approval. We hope you find our services with Support Pets beneficial!
Very happy with the overall experience. At first I was a bit hesitant but once I received my form I was very happy. Especially now that my pet will be able to go anywhere with me.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
I moved into a new apartment and didn't have to pay anything for one of my pets. It saved me a bundle!
Thanks
Lisa
Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.
My documents came quickly and exactly as described. Getting a live person to talk to is difficult so I hope that doesn't become necessary. It wasn't impossible, just took more effort than I had hoped.
I have been trying for two days to place an order for the vest, leash, and tag bundle and it won't process. I tried to order just the vest and it told me the daily limit had been hit, whatever that means! I tried calling customer support and I only got a robot that led me in circles and I can never speak to a live person to just process my order so I can get it in time for our trip. Very frustrating!
I have been trying for two days to place an order for the vest, leash, and tag bundle and it won't process. I tried to order just the vest and it told me the daily limit had been hit, whatever that means! I tried calling customer support and I only got a robot that led me in circles and I can never speak to a live person to just process my order so I can get it in time for our trip. Very frustrating!
My Name is Cindy Russell, my phone number is 765-366-5261 if any live person reads these and can get me help with the order. Thank you!
Support Pets are awesome. I am able to take my baby with me everywhere I go so I can be comfortable no matter what circumstance I'm I'm in.
Thank you so much for your kind words! We're thrilled to hear that you're happy with our service.
Thank you it was fast and easy and got what i needed. I appreciate the help
THANK YOU I HAVE MISSED MY CAT SO MUCH
Thank you for trusting our company with your ESA needs.
Thank you, we're glad you are satisfied with the services Support Pets offers, and it is our pleasure to assist. WE hope our partnership can last for years!
My experience was very easy to understand and complete. Step by step instructions made it move faster. So happy I was able to do this.
Thank you for trusting Support Pets with your ESA needs. Your appreciation motivates us to move forward and improve even more.
We were trying to get our dog emotional support certified but all the process were too long and I needed to take her everywhere with me. They got the papers to me next day and kept us updated every step of the way, they even let my cat be added on as well.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Really good they understood what I needed and wanted
Thank you so much! We are happy to know you enjoy our services.
This was such a simple process to help me with such a big struggle in my life! So grateful to have my support pets ceritfied and with me!
Thank you! We're glad to know that you find our services helpful, and we hope our partnership can last for years!
When I sent a help ticket, the customer service representative was quick to respond and very friendly. I received my ESA documents within just a few days!
We are glad that you have a great experience with our services. Thank you for being so supportive!
This has made it so easy to be able to have CJ accompany me were ever I go and keeps me much calmer.
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
The application process was simple but I went about a week trying to contact support since I didn't receive my pets paperworks.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated! Please feel free to contact our customer service if you have any questions.
It was an easy process just alit of offers afterwards.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!