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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The purchase of the ESA documents was great, efficient and worked well.
The issue came in with the refer-a-friend program. I felt like I had to beg and follow up numerous times to get the credit that was promised.
The process of getting certified and getting my esa letter was quick and easy, just a few personal questions for ivaluation and all done online. Thank you Support pet's for your help.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Very fast and easy would recommend everyone to use.
Thank you for using our services, and we hope you find them beneficial.
I am extremely happy with my support pet.i being anywhere with me. So happy
Thank you for your loyalty to us! We are glad you stayed with us for years and look forward to a longer partnership with you!
It was a very easy experience and received my documents in a timely manner!
Thank you for trusting our company with your ESA needs, we hope you find beneficial.
Quick and easy. I would absolutely recommend to anyone with a pet
It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward! We hope our partnership can last for years!
It was very easy.but the dog harness is too hard. It doesn't bend it give to go around my small dog.
We are happy to know you enjoy our services, thank you for trusting our company with your ESA needs.
I appreciate the ease of the screening process in being able to provide the confidential information requested in the privacy of my own home. Thank you for the help I needed.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
It was a quick and easy process! I got my documents faster than I expected! Thank you!
We’re always working hard for your experience to be smooth and easy, and we are glad that you have had a great experience with our services. Thank you for being so supportive!
Pretty solid service 10/10 would use again for additional pets I may get in the future
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
I paid and signed up in mid September, and didn't get my documents until late October.
It was too late, and I had to pay the pet deposit, but eventually after multiple emails to customer support I was able to get my documents. So far, so good!
Hopefully, the pet rent will stop being charged since I turned in my documents. My pets are really helping me.
Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.
Everything I needed was provided and fast response!
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
It was worth it and they were able to provide a quick turn around on documents.
We're glad that you chose our company for your ESA needs! We hope our partnership can last for years!
I have received my paperwork for the last couple of years and love that my dogs and go with me everywhere and my dogs help with my anxiety a lot
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
I was pleasantly surprised how easy and affordable this process was!
I highly recommend using this!
Thank you! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Everything was professional and timely. Why not take you buddy with you?
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
We are happy to know you enjoy our services, thank you for trusting our company with your ESA needs.
Excellent service. So glad i got it. Worth every penny
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
My fiancé gets extreme anxiety and our dogs help overcome that. We're super grateful they can come with us to most places now
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!