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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Super fast and convenient, I didn't have to take any appointments with a doctor, I could do it all from the comfort of my home.
Email addresses got confused during registration. Documents took three + weeks to be sent. During that time I received several emails with additional offers that I did not receive. Special promo price was approved and I received a rebate and paid the best promo price. People were helpful but initial contacts were difficult.
Have what I need to take my Phoebe with me wherever. Certificate only lasts a year so it will need to be renewed
We're pleased to hear that you found our service good and easy to use. Thank you for choosing our company with your ESA needs.
Process is super easy, just beware they will offer lots of "add-on" purchases that drive the bill up.
Your convenience matters to us, we're glad you are satisfied with our services. Thank you for making us part of your ESA needs!
Amazing and I enjoyed every second of working with you
We're glad you are satisfied with our services, thank you for making us part of your ESA needs.
I am able to take my ESA rescue dog with me everywhere, and it has made me much more active and in the swing of things! Thank you!
We're glad that you are satisfied with our services, thank you for trusting our company with your ESA needs.
Everything went great im glad i finally got my dog registered as a ESA. That was one of the best things i could have did.
We're glad that you have great experience with our services, thank you for trusting our company with your ESA needs.
Very helpful when I needed to get things changed on my account
We truly appreciate your kind words about our customer service. We hope our partnership can last for years!
It got my esa letter quickly ( within 48 hours) BUT I had lots of issues getting the forms I actually needed for my apartment complex to accept them as registered ESA pets. Customer support is very difficult to get ahold of, but one I finally did get someone that knew what I needed it went smoothly. ( although that did take me emailing countless different emails, don't even try the phone number it will get you no where).
Excellent all the time
Great customer service
Documents arrived on time
We are happy to know of your excellent experience with our services, thank you for making us part of your ESA journey.
I received my approval and documents within 12 hours from filing out my application. The application process was full of Irving's for me to buy multiple products. You have to really take your time and read everything so you don't buy something that is already or or that you don't need. Other than that, I would suggest using Supoort Pets
Thank you for your feedback, our team will work on improving the website.
I needed to get my dogs approved as ESA before we moved into our new apartment. My friend let me know about this process and I applied through this site. The process was quick and easy and I had documents within a day. The apartment accepted them with no issues. I would definitely recommend this site for other people that need this documentation.
A fast and easy application process is what we want to achieve for our valued customers, thank you fo making us part of your ESA needs.
Very helpful thanks so very much so now when I go to visit my friend in South Carolina if I have to spend the night in a motel I can bring my boy Fritz with me and not worry about him while I am away from home
Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey.
I am so happy to have done this. Now my little guy and I can stay together
Thank you for your kind words, and we are looking forward to a longer partnership with you.
I have received my ESA information and I'm glad me and Bubbles can be comfortable going places and even being able to be home with me so far no response from Landlord yet
We're glad you are satisfied with our services, thank you for making us part of your ESA needs.
Very outstanding experience and very helpful with this whole process and you literally saved my dogs from being taken from my home
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!
Im really happy I now have the opportunity to take my baby everywhere!
Thank you for trusting our company for your ESA needs, and we are looking forward to a longer partnership with you.
Site easy to use and get results fast. Would recommend and use again in the future.
Thank you for your kind words! We're glad that you are satisfied with our services.
Excellent turn around with approval with my documents
Thank you for your feedback, it is our pleasure to be of assistance.
Very quick, efficient, pleasant and would recommend to anyone and everyone.
We're happy to hear about your great experience with our services, thank you for trusting our company with your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words, we're glad of your great experience with our services.