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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Overall the experience was good but I wish the communication were a little bit simpler.
Easy questions and quick responses! Be careful on vest sizes. Mine was too small
We're glad to hear of your great experience with our services, we hope our partnership can last for years!
Support pets made it super easy for me to receive my ESA documents. I just wish I received them sooner when I really needed them when I needed to request a new form.
Your feedback is important to us, a 5-star rating is greatly appreciated.
I'm satisfied with the service, my only suggestion would be to advertise a few more days as opposed to just 48 hours. It's more transparent.
It was pretty good even tho my school asked for another letter from the same doctor being extra for nothing.
Thank you for your feedback, and for choosing Support Pets for your ESA needs.
I was sent to the hospital in an ambulance and am now in long term respite care. I have tried calling animal control and the shelter where I adopted her from but know one knows what the People did with her who she was left with when I went to the hospital. She is missing!
The only other thing is that I can not drive so I have to use ride share service. Even when I show them the ID they still refuse to let my support animal ride in the cab.
It's very easy to apply and it is worth it if you don't have to pay a pet deposit
I have used this site for the second time in a row! It's amazing how super fast everything was! Literally had my papers the very next day!
I love them! It's quick and you don't have to worry about not having your babies!
Thank you for your kind words! Your satisfaction is important to us, and we're here to assist you with any questions or concerns that you may have. We are looking forward to a longer partnership with you.
Love ESA. My dog is always by my side and it helps so very much
Thank you for sharing your feedback with us! We're delighted to hear that you found our service awesome, and we want to assure you that Support Pets services are indeed legitimate. Providing a legitimate and reliable service is our top priority, and we're committed to meeting your needs and expectations.
Very good service, easy to deal with, very fast response
We greatly appreciate your kind words and are pleased to hear that you found our service to be of high quality.
Simple and fast. I now have my pet recognize as an emotional animal.
Thank you for your kind words! We hope our partnership can last for years.
I would rather have the document sent to me rather than having to print them.
Thank you for using Support Pets for your ESA needs. Please do not hesitate to contact our Customer Support team for assistance with your order.
We're pleased to hear that you had a wonderful experience with our services, thank you for making us part of your ESA journey!
It was super fast and affordable. I will recommend this product and service to my friends.
Thank you.
We're glad to hear that you found our service wonderful and convenient. Your satisfaction is important to us, and we're glad you chose our company for your ESA needs.
Have already taken my baby with me to hotel and Airbnb with no issues after providing the documents. Ready to travel even more with him. Love having him with me.
We're pleased to hear that you found our process easy. Your feedback helps us improve our services, and thank you for trusting our company for your ESA needs.
I am so happy with my experience getting my puppy certified as an emotional support dog! The process was so easy and I am so pleased with the result. My puppy is now officially certified and it gives me so much peace of mind knowing that my pup is allowed to stay and travel with me wherever I need to go. The customer service was top-notch and they answered all my questions quickly and clearly. I highly recommend this service to anyone looking to get their own pup certified. It has given our family so much joy and I am so thankful for the opportunity.
We greatly appreciate your gratitude and are pleased to hear you had a positive experience with our services.
Our experience was so quick and easy! We got the documents needed to have our little guy stay with us! Totally recommend!
We appreciate you taking the time to share your experience with us. We're glad to hear that you found our service super quick and easy.
My experience thus far has been great. All expectations have been met, and I am looking forward to moving into my new apartment with my pet.
Thank you for trusting our company with your ESA needs, and we hope our partnership can last for years.
We received our Documents, proving that our little Meesha, is indeed, an Emotional Support Pet, very quickly. Now, we need to purchase the ESA vest that Meesha will wear. Then she can go with me anywhere!
It is our pleasure to be of assistance, thank you for making us part of your ESA journey.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words, it is our pleasure to be of assistance.