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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I love my dog moo moo and recently had to move out of town. The apartment I selected does not allow large dogs. However support pets assisted with making him a support animal. Which he is he been my side kick for 10 years and he is my best friend.
Very informative on approval guidelines, where my pet can go, quick response and approval and the process was extremely easy!
We're pleased to hear that you consider our product or service to be a valuable investment. Your satisfaction is important to us, we are looking forward to a longer partnership with you.
I'm thankful for support pets! They came through when I had an emergency and needed documents for my Roxy. The transaction was easy and I had access to customer service when I needed it
We're glad to hear that Support Pets was able to assist you in an emergency situation.
This was such an easy process! I did call customer service with a few questions and they were very helpful!
We are happy to know you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
I am so happy with how easy and fast this process was. Thank you!
Your time is valuable to us that's why we aim for a hassle-free application process!
It was a super easy process if you have any questions there super sweet team are there to answer your questions
Your convenience matters to us, that's why we aim for a fast and easy application process.
Easy application to use for what we needed in getting Emotional support animal care
Thank you for your positive feedback on our website, we hope you find it beneficial too.
Everything was so fast and replied quickly when I had some difficulty. Overall amazing.
Your convenience matters to us, that's why we aim for a fast and easy application process.
Easy and super good. The process is quick and simple!
We're glad that you are satisfied with our services, thank you for making us part of your ESA needs.
Family is very happy because finally we can enjoyed all kind of activities with Luna
Thank you for your kindness! We greatly appreciate your positive comments about our response time.
It was stressful trying to determine what to do with Jazzy after moving out on my own. It became hard for me to sleep, even had nights when I did not sleep at all when she was not with me. Now that I no longer have to worry about whether or not I can keep her with me I sleep so much better. I am no longer stress being alone, and going home no matter what I've been doing that day is always relaxing. I have also been doing a better job of taking care of myself mentally, emotionally and spiritually.
Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey.
It was a good experience & quick too! I'm so happy I made this move to get the ESA letter with this company.
Thank you for sharing your feedback with us! We are looking forward to a longer partnership with you.
Your convenience matters to us, that's we aim for an easy application process!
My experience with support pets has been nothing less than amazing! All I had to do was submit the information that they needed, and in no time they returned my pets documents! Thank you for making things so easy!
We're thrilled to hear about your easy experience with our services, thank you for trusting us with your ESA needs!
Great very fast response helped me quickly I love the services!
We're delighted to hear that you found our website to be awesome on mobile. ANd we hope you find our service beneficial too!
I couldn't find my papers in my email. They responded back within a few minutes.
We truly appreciate your kind words about our customer service. Your satisfaction is important to us, and we're here to assist you with any questions or concerns that you may have. We are looking forward to a longer partnership with you.
They listen to your needs! Great experience, fast and easy, dont hold back.
We're pleased to hear you had a great experience with our company. Thank you for trusting Support Pets for your ESA needs.
We are delighted of your great experience with our services, thank you for trusting Support Pets for your ESA needs!
I applied for both of my pets to be ESA and got approval within 24 hours. I provided to my property manager and the fees were gone without question.
We're thrilled to hear you had a positive experience! Thank you for trusting our company with your ESA needs.
Fast, easy ability to get documentation for obtaining legal & medical documentation
Thank you for your positive feedback on our website, it is greatly appreciated!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're glad to hear that our team was able to assist you effectively. Thank you for trusting our company with your ESA needs!