On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Really Appreciate this process! It is straightforward and I am excited to start my traveling journey with my Doggie Rosy!
A friend told me about your services and I logged on to your site and had no problems with the application.
Your convenience matters to us, we're glad that you chose Support Pets for your ESA needs.
It was ok. I have to contact you 4 days after I bought it to get the power work and then you folks send right away
Thank you for providing feedback on our website, it is greatly appreciated.
It's been very enlightening to know me and my Pup can stay together
Thank you for providing positive feedback on our website, it is greatly appreciated.
My puppy is apart of my family and now He is covered any where I go...Thank support pets
Thank you for providing positive feedback on our website, it is greatly appreciated!
I am not have happy. You have changed me three time out my bank, and it took a week to get my money back.
The process of getting a Esa letter was easy and affordable and quick.
We're glad that you are satisfied with our services, thank you for trusting our company with your ESA needs.
I loved the process I was worried at first but the steps were quick and easy and papers came right away,Once I presented my paperwork to rental company my little angels were easily accepted Thank you so much Support Pets" Definitely
We're pleased to hear that your dogs had a smooth and hassle-free experience with our services. We are looking forward to a longer partnership with you.
Very user friendly. The processed took just a few minutes and done! I love it
We're glad that you find our process simple and easy, thank you for choosing our company for your ESA needs.
Very quick and easy. Just waiting on the tag to come in the mail
Your time is valuable to us, that's why we aim for a hassle-free application process.
Waiting to confirm everything is as easy as it looks
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!
My landlord despite knowing I've had my pet 'off document' would not let me transfer when I decided to add him to my lease stating my pet would not be approved because of his breed. Despite medical records I provided from my therapist regarding emotional trauma, that wasn't enough to allow him to remain on property. I found Support Pets and provided my PTSD information and was able to keep my support pet on my lease and was able to transfer into a new unit!
Thank you for providing positive feedback on our website, it is greatly appreciated.
I had a great experience with support pets, and the process was quick and easy. I got all my documentation in less than 48 hours and signed by a registered physician. Thank you so much.
Thank you for your kindness! We hope our partnership can last for years.
I will be able to have my two dogs. Live with me and not have to give them to a pound because of landlords that don't want dogs. There are safe and I feel better.
It is our pleasure to be of assistance, thank you for making Support Pets part of your ESA needs.
I had to ask them where my order was after weeks of waiting and it took a week for them to look for it.
Easy to do and got approved fast! Waiting on my vest for my dog to come in. Would definitely recommend to everyone!
That's exactly what we want to achieve for our valued customers.
As a result of Support Pets, we are able to travel (specifically fly) with Axle. He has over 10 flights already and we're looking forward to being able to continue traveling with him, always.
Thank you for providing positive feedback on our website, it is greatly appreciated.
I'm hoping I can exchange her vest. My fault, I measured wrong. Will be calling on 1/2. Fingers crossed.
An easy application process is what we want to achieve for our valued customers, thank you for your trust!
Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey.
Very good thanks I like it for sure I will recommend
Thank you for your kind words, we're glad that you chose our company for your ESA needs.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing our company for your ESA needs, we're glad that you are satisfied with our services.