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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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For that letter I had to pay, that could be for any dog or cat or anything, nowhere is the name, breed or weight of my dog written, this does not seem right to me, I feel cheated
We truly appreciate your kind words about our customer service. Your satisfaction is important to us, and we're here to assist you with any questions or concerns that you may have. We are looking forward to a longer partnership with you.
100% satisfied! I can now bring my ESA with me almost anywhere. Thank you for making this possible and thank you for all you do!
Thank you for trusting our company with your ESA needs, it is our pleasure to be of assistance, and we hope our partnership can last for years!
Airbnb can still ask for extra fees and can also deny you for your cats pets by making other excuses. Due to which it hasn't been any useful to me until now.
Your time is valuable to us, that's why we aim for a faster and hassle-free transaction.
Your time is valuable to us, that's why we aim for a faster and hassle-free application process.
Was glad I got my papers back to quickly as I'm moving so short notice!
We're delighted to hear that you find our services worth the investment. Your satisfaction is our top priority.
Support Pets were very helpful in helping me get my dog registered as an ESA and the process didn't take long either. I submitted my paper work and in a matter of days I had my answer and my files were mailed to me.
Thank you for your kind words! And we hope our partnership can last for years!
We are delighted with your amazing experience with our services, thank you for trusting Support Pets with your ESA needs.
The document was very detailed, I applied for a housing and hope it works there if not I'll try the 24/7 services and hopefully they can resolve the problem.
Your satisfaction is what keeps us moving forward. Thank you for trusting our company with your ESA needs.
Had to request my paperwork, did not receive after I paid. Then received after I requested them after I paid. Was days later after after I received approval. Now have so ok. But should have been instant upon approval
Thank you for providing feedback on our website. Please do not hesitate to contact our Customer Support team for any assistance that you may need.
This was quick and easy and now I get to take my Melba with me to my new apartment!
Thank you for your kind words! We're here to make sure your ESA journey is nothing short of amazing.
Ha Sido una gran experiencia, es muy fácil llenar el formulario y son muy rápidos en mandar los documentos y la aprobación para que mi Lía sea una mascota de soporte emocional. Lo único es que todo es en inglés y yo no hablo inglés. Por lo demás todo bien.
Thank you for trusting our company with your ESA needs. We are looking forward to a longer partnership with you.
They make it so easy to go through this process and their customer support is top notch!
We're glad that you weren't inconvenienced by our application process, thank you for trusting our company with your ESA needs.
I tried another online ESA company and my Chime Card stopped them from commiting fraud against me. Support Pets did everything they said they would and they are also located in the United States unlike the other company.
Thank you for your kind words, we hope our partnership can last for years!
Thank you for providing positive feedback on our website, we are looking forward to a longer partnership with you.
Thank you for choosing Support Pets for your ESA needs, we're glad you are satisfied with our services.
Loved the fast and efficient process of getting my papers!
We're glad that you have great experience with our services, thank you for trusting our company with your ESA needs.
Easy and quick, thank you for the help to get my cat certified
Thank you for your positive feedback on our website, we hope you find our services beneficial too.
If your dog helps you get through tough times, consider getting him certified.
We're glad that you are satisfied with our services, thank you for making us part of your ESA journey.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Your convenience matters to us, we're glad that you weren't inconvenience by our application process.