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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Great services. User friendly. Quick and efficient
The entire process was easy from start to finish and I am very happy how well the company communicated with me via email about the status of my order.
Thank you for your kind words! We are looking forward to a longer partnership with you.
That's exactly what we aim to achieve for our valued customers, we hope you find our services beneficial too.
Completing this process online couldn't have been easier. I now have the paperwork I need to have my dogs with me, and that removed a huge amount of stress.
We're happy to know that you weren't inconvenienced by our application process, thank you for making us part of your ESA needs.
I love being able to take my fur baby everywhere with me with no hassle
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Simple and positive things experience with the team and product
Thank you for your positive rating on our website, it is greatly appreciated.
Great experience. I'm glad the website was able to help.
We're glad to know that of your great experience with our services, we are looking forward to a longer partnership with you.
This was an Overall Seamless interaction, great experience!
Your convenience matters to us, we're glad that you chose our company for your ESA needs.
Easy, Fast, Efficient. I feel like I only need those 3 words but they make you type 50 characters.
We're glad you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
So far I have had a great experience. I'm still waiting on my products to arrive in the mail but it has only been a week since ordering. My approval and documents did come via email very quickly so I am thankful for that.
We're glad that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
Best decision you could ever make is to keep your babies safe with u
Thank you for your kind words! We are looking forward to a longer partnership with you!
Easy process! Would definitely recommend to anyone
We're glad that you excellent experience with our services, thank you for making us part of your ESA journey.
My experience on this site is very quick and easy.
Thank you for your words! It is our pleasure to assist! We are looking forward to a longer partnership with you.
I had no problem receiving my pet support packet and have already recommended your company to others.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
It says to wait 48 hours for your documents. Mine took a week.
It was very good and a big help and it was very fast
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Easy and stress free. I was worried about what we were going to do since most of these rental places do not take pit bull terriors. My dog his half pit and half pan and she is the sweetest thing. But Support Pets made my life better with their application process and quick delivery once approved.
We're glad of your great experience with our services, we are looking forward to a longer partnership with you.
The registration process is beyond easy, the wait time is minimal and the staff provides excellent customer service! A must go route!
Your convenience matters to us, we're glad that you weren't inconvenienced by our application process.
Love this quick + easy process, now my cat can go anywhere!
Your feedback is greatly appreciated, we are looking forward to a longer partnership with you.
Very simple and easy to fill out. And my documents from the doctor came the next day! Now I can look for an apartment and keep my dogs without worrying and stressing out about not having my pets or the cost of rent to keep them. Thank you!
Thank you for your kind words! We're glad to hear of your wonderful experience with our services.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're delighted with your great experience with our services, thank you for trusting our company with your ESA needs.