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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Looking forward to having this service because I need to have my dogs with me at all times, thank you
I emailed 20 times in regards to when my ESA animal's support vest would be shipped. It took 3 weeks to get the confirmation email that it would be shipped. Support was informed that I would be moving and the address needed to be changed, but it was still shipped to my previous address. I asked for a refund instead of sending the vest but was told they would ship it to the new address and give a a free ID card. Needless to say, I have not gotten the shipping confirmation for my new address or a refund.
I'm extremely pleased with the speed at which my dog got approved as a support animal, but do not order anything extra!
I was a little upset that it took me about a week to get my documents. With no email letting me know it was going to take a little longer
Thank you for your feedback, it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
Fast and affordable! My dog Morty is so important for my emotional health and stability! Thanks again!
It is our pleasure to assist, we hope our partnership can last for years!
Your time is valuable to us, we're glad that you weren't inconvenienced by our application process.
A fast, quick and easy application process is what we aim to achieve for our valued customers, we hope you fin dour services beneficial too.
Thank you for providing positive feedback on our website, we hope you find our services beneficial too.
Fantastic everything i needed support pets deliverd also they have friendly staff and answer any question you have.
We're happy to hear of your great experience with our services, we are looking forward to a longer partnership with you.
Quick and thorough, understood the emotional support my pups provide.
Thank you for your kind words, we hope our partnership can last for years!
My apartment complex has their own forms that need to be completed, so I'm waiting to hear back on that. Praying everything goes smoothly!
We're glad that you find our services helpful, we are looking forward to a longer partnership with you.
Thank you for your feedback it is greatly appreciated.
They answered all my questions promptly fast and friendly
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!
Everything was OK but harness was to small for my dog. It fits the neck but not around the chest.
Thank you for providing positive feedback on our website. Please do not hesitate to contact our Customer Service team for any assistance that you need.
My experience was good. I got everything I needed.
Your convenience matters to us, we're glad that you find our service accessible.
Still waiting on the vest and I'd tag, however everything else has come and it's been amazing
Your feedback is greatly appreciated, thank you for trusting our company with your ESA needs.
Super easy happy with what I received for the price
An easy application process is what we aim to achieve for our valued customers, thank you for making us part of your ESA needs.
Quick results, efficient and not so expensive! Highly recommended
Thank you for your feedback, it is greatly appreciated. We're glad that you chose our company for your ESA needs.
Excellent customer service, very responsive and helpful. Very fast to receive doctor's paperwork.
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
This was a quick process to complete. And I didn't have any issues with my leasing office. Everything went super smooth.
A fast and easy application process is what we aim to achieve for our valued customers, thank you for making us part of your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!