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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Interface is super easy to use and the documents were approved and sent very fast. It's great that there's businesses like this that allow people with mental health issues to obtain documents as quick and easy as support pets was. Thank you so much for giving me the piece of mind that I can bring my Fur babies into places they normal wouldn't be able to go due to certain laws and regulations. You guys Rock!
Your time is valuable to us, we're glad that you are satisfied with our services, thank you for making us part of your ESA journey.
Excellent service, excellent product and fast delivery.
We're delighted to hear that you found our service excellent. Providing top-notch service is what we aim for our valued customers.
Great to work with, and easy. Apartment accepted documents
We're glad of your great experience with our services. Thank you for making us part of your ESA journey.
Got everything exactly as promised! Thank you for the support
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Support Pets made the entire process easy, quick & I received my ESA documents in under 48 hrs. I would definitely use Support Pets again if I were to need them.
I liked it alot I was able to get things done easily and faster
I now have good documents for my dog which is very nice
We appreciate your feedback, thank you for trusting our company with your ESA needs.
Everything arrived quickly. Only concern was that the certification arrived damaged and folded.
Thank you for your kind words! It is our pleasure to assist, we hope our partnership can last for years.
Received documents very quickly in time for a last min trip and was able to bring my dog. I appreciate it!
It is our pleasure to assist, we're glad that you are satisfied with our services. We are looking forward to a longer partnership with you.
Thank you so much for this process, now I can travel with my precious Leo!
We are happy to hear about your great experience with our services, thank you for making us part of your ESA journey.
Fast and awesome service, I received my ESA letter fast and convenient in my email inbox. I recommend this platform to everyone!
Thank you for the kind words! We're glad to hear that you found our service awesome. We are looking forward to a longer partnership with you.
This was the most seamless process. The whole team were helpful and efficient and extremely responsive. I'll be a customer for life!
We're thrilled to hear that you had a wonderful experience! Providing a positive and enjoyable experience is what we aim for our valued customers.
We're happy to hear of your great experience with our services, thank you for making Support Pets part of your ESA journey.
Really pleasant, everything worked pretty well, I'm really happy with the results and service
We're happy to know that you have excellent experience with our services. We are looking forward to a longer partnership with you.
Great fast response. But the building doesn't believe in internet papers...they want a real physical doctor. So we couldn't go through with the purchase of the condo
We appreciate your positive feedback on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.
It was easy, convenient, and affordable! I appreciate how quick it was to get my documents to bring my pets to my new apartment.
We're pleased to hear that you found our service super efficient. Providing a streamlined and effective experience is what we aim for ou valued customers.
As this is my first time to obtain these benefits, it was a wonderful experience.
We're thrilled to hear that your experience with us feels like a dream come true. Thank you for trusting our company with your ESA needs.
I had a bad experience. I still haven't got the tag and other stuff I ordered. And took to long get pages. This emailing for the birds. Need to talk to human and y'all also keep charging my card. That was unexpected to.
Overall it was a great experience. The one thing I would change is my name was put on the paperwork and it should have been my son's. Not too big of deal cause he's 11, but would have liked to put his name on paperwork
We're glad to hear that your overall experience has been mostly positive. We hope our partnership can last for years!
Overall, I am very pleased with the service and products provided. Felt like there were some surprise upcharge options at the end, including the option to pay to register the code on the collar tag for tracking/reporting services. For as much as the base charges are, the tag/code should probably be included rather than a surprise expense. The annual renewal seems a little greedy... I recognize you have a business to support, but there's really no perceivable added value after getting the initial license, which should cover the life of my dog.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy to know that you are enjoying our services, we are looking forward to a longer partnership with you.