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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everyone that I worked with to ensure my documents were correct were so great! Super helpful and efficient. Thanks so much!
We're delighted to hear that you had a great experience! Providing a positive and enjoyable experience is what we aim for our valued customers.
Great experience receiving product but a bit confused with what I can do with the certification. Can my pup go with me to the store or do I need to get the training certificate as well? Which is an additional cost..
Your time is valuable to us, thank you for trusting our company with your ESA needs.
Helped a lot currently moving and have mental health problems. Saves me from add stress
Thank you for your kind words! We're glad that your experience with our services is the best.
Excellent team and understan хорошая и доброжелательная команда хороший сервис наша собака очень рада и наша семья очень рада особенно Елена everything
The process was very quick and easy, customer service was great when I needed them.
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
This was the greatest experience I have ever had you guys helped me so much with making my dog an ESA especially when I needed her the most right now
We're glad that you find our services awesome, thank you for trusting our company with your ESA needs.
I'm very happy for what you have done for me and very excited how quickly u took care of me and very pleased with the outcome over all.
Your satisfaction is what keeps us moving forward, thank you for trusting our company with your ESA needs.
Brody is a 10 year old Yorkie and I'm happy I have papers to prove he's a good puppy!
Thank you for trusting our company with your ESA needs, it is our pleasure to assist.
It didn't take long to receive the documents for my dog and I greatly appreciate it. Just wondering how do I go about were I'm living is still saying I am not able to have my dog and I have these documents? It's always something but this company was fast and helped!
Thank you for the positive feedback! We're glad of your great experience with our services.
I'm so happy we have these documents now. It makes life so much easier for me with my anxiety and PTSD, as well as for my dog too! We're also moving to an apartment and it makes that process much, much easier as well!
We're delighted to hear that you found our documents great and very professional. Providing high-quality and professional documentation is important to us. Thank you for trusting Support Pets for your ESA needs.
I received my documents fast and everything was accurate I recommend!
We're thrilled to hear that you found the process fast, easy, and amazing. Providing a quick and exceptional experience is what we aim for our valued customers.
It was easy and intuitive to my needs. I appreciate how easy it is.
Thank you for your positive rating on our website, it is greatly appreciated.
I was able to sort things out with my apartment complex and get to keep my cats with me.
We're pleased to hear that you found our service very helpful. We are looking forward to a longer partnership with you.
Very easy questionnaire and the documentation arrived super quick! Now I can take my baby everywhere with me! Highly recommend Support Pets
An easy application process is what we aim to achieve for our valued customers, thank you for making us part of your ESA journey.
Well I don't know exactly I haven't had a chance to use it so I haven't had experience but just know when you guys are out there and what it means to me that I can take Mia with me I like means everything. I feel secure I know I can travel and I don't have to leave her in some kennel so putting her in jail. I can take her to a friendly hotel that'll honor her as a member of my family we can travel and we can have fun we can both be safe just knowing that means the world to me and if the credentials hold up and I hope they do well then how much better than I can I get I don't know what to say but thank you thank you so much! Nickname Kat!
Thank you for providing feedback on our website, it is greatly appreciated.
I appreciate the smooth process! After answering a few questions and providing additional details my pet was certified. It was such a relief how smooth and quick support pets made this for me. Thank you!
An easy application process is what we aim to achieve for our valued customers, thank you for trusting our company with your ESA needs.
It was an easy transaction with a lot of good information. I received my items in a timely manner. However, the vest was way too small for my Yorkie. After contacting Support Pets, the problem is resolved, and a new vest is on the way,
We appreciate your two thumbs up for your overall experience with our service! We are looking forward to a longer partnership with you.
Easy service, I was looking around different companies. This one is hassle Free.
A simple and faster application process is what we aim to achieve for our valued customers.
Recibí la documentación en tiempo requerido, fue fácil y rápido. Ahora quiero obtener las identificaciones de mis mascotas
A fast and easy application process is what we aim to achieve for our valued customers, thank you for trusting our company with your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.