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Support Pets

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,541
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,375 reviews

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Washington
1 review
0 helpful votes
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Simple, easy and saves money
January 1, 2024

This was so easy and convenient. Saved me over $1,000 on pet fees.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that our service is simple, easy, and helps you save money. Thank you for choosing our services!

California
1 review
0 helpful votes
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Excellent
January 1, 2024

Everything was easy and amazing. I was worried that this was fake but it's not.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're here to provide you with top-notch support and assistance, and we appreciate your trust in our services. Thank you for choosing our company for your ESA needs.

Arizona
1 review
0 helpful votes
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Best Thing Ever
January 1, 2024

Very fast and convenient. I was able to make my dog my emotional support dog, now I can feel comfortable and safe out in public, no more anxiety attacks or panic attacks! I highly recommend this website to make your loving friends your emotional support buddy.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're thrilled to hear that you consider our service the "best thing ever"! Providing valuable and convenient services is what we aim for.

Arkansas
1 review
0 helpful votes
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Thanks so much for everything
January 1, 2024

Applied and got excepted within 48 hours all paperwork was sent immediately.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're here to provide support and ensure your satisfaction, and we appreciate your feedback. Thank you for choosing Support Pets services!

Washington
1 review
0 helpful votes
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Great experience
January 1, 2024

Easy and quick process. I answered a few questions, and had my letter the next day.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that you had a great experience! We're here to make things as easy as possible for you, and we appreciate your feedback. Thank you for choosing our services!

Florida
1 review
0 helpful votes
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)
January 1, 2024

)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your positive rating on our website it is greatly appreciated.

Illinois
1 review
0 helpful votes
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Perfect
January 1, 2024

It was quick and great thanks for you guys help!..

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! We are looking forward to a longer partnership with you.

North Carolina
1 review
0 helpful votes
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Happy w my papers!
January 1, 2024

Apartment accepted the papers and I got a total pet fee of $1000 (500/animal) waved!

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction is what keeps us moving forward, thank you for making our company part of your ESA journey.

Florida
1 review
0 helpful votes
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T
January 1, 2024

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Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your positive rating on our website, it is greatly appreciated.

Colorado
1 review
0 helpful votes
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Happy with Support Pets
January 1, 2024

Received everything I ordered on time. ESA saved me money. When I moved to an apartmen did not have to pay pet fees

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you are satisfied with our services, thank you for making us part of your ESA journey.

New York
1 review
0 helpful votes
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Excellent!
January 1, 2024

This is a very useful tool because now I'm able to have my dog in a shelter with me and I can take care of her better now. And the ID for her it's great it's a document very accessible and comfortable for handling.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted of your excellent experience with our services, thank you for trusting our company with your ESA needs.

Michigan
1 review
0 helpful votes
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The purchase was well worth the price and the harness is very sturdy. The process went smoothly. The response was quick and easy. Thank You!

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction is what keeps us moving forward. We are looking forward to a longer partnership with you.

Canada
1 review
0 helpful votes
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Wonderful
January 1, 2024

Great experience would do again for my pets. Thank you!

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for sharing your wonderful experience with our services, we are looking forward to a longer partnership with you.

New York
1 review
0 helpful votes
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Thank you
January 1, 2024

It's a great thing to have I can take my jade anywhere

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to assist, we hope our partnership can last for years!

Washington
1 review
0 helpful votes
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Thank you
January 1, 2024

Very easy to do and a fast turnaround. I would recommend this to my family and friends if they needed it

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Pennsylvania
1 review
0 helpful votes
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Totally worth it!
January 1, 2024

I didn't have to pay an extra pet deposit and extra rent every month because of these documents. Thank you so much because a new home without Macy was not an option. She's part of the family.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're thrilled to hear that you found our service totally worth it!

Illinois
1 review
0 helpful votes
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ESA harness didn't receive
January 25, 2024

When I signed up it was a special that you all displayed where I would get a free harness for my ESA which I had to enter my address. I have not received this yet.

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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ESA Review
January 1, 2024

It has been a great experience but my school will not accept the letter. I do not know if it is illegal for them to not accept it but it was extremely weird

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad to know of your great experience with our service, we are looking forward to a longer partnership with you.

Tennessee
1 review
0 helpful votes
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It was good
January 1, 2024

I received my documents thank you so much now I can move to my new place without any problems

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're happy to know that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.

Texas
1 review
0 helpful votes
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Great Service
January 1, 2024

Easy. Simple. Reliable. Cost Effective. The process is really easy and legit. My pets are registered as ESA animals.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your feedback is greatly appreciated, thank you for trusting Support Pets for your ESA needs.