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Support Pets

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,532
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,337 reviews

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Colorado
1 review
0 helpful votes
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Esa certified
January 2, 2024

Amazing! I got the apartment I wanted to rent due to being esa certified.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your feedback is greatly appreciated, we hope our partnership can last for years!

Georgia
1 review
0 helpful votes
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Great!
January 2, 2024

It is a great way to have my cats anywhere I live or go! And free of charge in the apartments!
Love it!
Thanks

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We are happy to know that you have great experience with our services. We hope our partnership can last for years.

Pennsylvania
1 review
0 helpful votes
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Muy buenos y rápido
January 2, 2024

Muy buenos y rápido me resolvieron la necesidad de los documentos

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, and that's why we aim for a faster application process for our valued customers.

Colorado
1 review
0 helpful votes
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Prompt service
January 2, 2024

Experience was great! Thank you very much satisfied

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, and that's why we aim to provide a faster service.

Florida
1 review
0 helpful votes
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Confidence with my best friend
January 9, 2024

Knowing I have these documents encourages me to bring my dog everywhere I go.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey. Also, a 5-star rating will be greatly appreciated.

Idaho
1 review
0 helpful votes
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Support
January 2, 2024

Everything was great and seamless. No problems. Would recommend You to anyone.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kindness! We're glad that you are satisfied with our services.

Florida
1 review
0 helpful votes
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Trouble
January 2, 2024

So far everything is good. No complaints.
Thank you

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction is what keeps us moving forward. We hope our partnership can last for years!

California
1 review
0 helpful votes
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Amazing
January 2, 2024

Super fast responses the papers came way faster then they said

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you have amazing experience with our services, thank you for your trust!

Texas
1 review
0 helpful votes
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Quick and Easy
January 1, 2024

They were very understanding and helpful. Even with my landlords being difficult with the wording of the letters.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, and that's why we aim for a fast and easy application process.

Nevada
1 review
0 helpful votes
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Sophie
January 1, 2024

Easy and efficient would recommend to friends and family

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback it is greatly appreciated. We're happy that you chose our company for your ESA needs.

New York
1 review
0 helpful votes
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Good experience
January 1, 2024

Smooth, timely and done! Easy and quick! It is good to have this document for travel and restaurants.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you're experienced with our services is good, we are looking forward to a longer partnership with you.

Nevada
1 review
0 helpful votes
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Easy and Fast Procress
January 1, 2024

I had a good experience with this site. I didn't know how easy it could be to get your pet registered as an ESA and this whole process couldn't have been more straightforward and easy. Got my official documents 48 hours after submitting the paperwork and was exactly what I needed.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for an easy and faster application process.

Georgia
1 review
0 helpful votes
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Good to have
January 1, 2024

So far everything worked out for me. Just wondering how effective it is for traveling purposes.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you find our services beneficial, thank you for trusting Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
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It worked great
January 1, 2024

The experience with the process was easy and simple.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for sharing your positive experience with our services, we are looking forward to a longer partnership with you.

California
1 review
0 helpful votes
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Works great for my yorkie
January 1, 2024

I take my dog everywhere with me now it's so helpful

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you find our services beneficial. Thank you for trusting our company with your ESA needs.

Colorado
1 review
0 helpful votes
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Amazing!
January 1, 2024

Thanks to the documentation, we are able to move into a place where they don't allow pets unless they're service animals or ESAs. I'm able to keep my ESAs with me to a lot of places and I'm so thankful for that!

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad to know of your amazing experience with our services, we're looking forward to a longer partnership with you.

Colorado
1 review
0 helpful votes
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ESA Support
January 8, 2024

It was a very easy process and I got my things in a timely manner. Was a little confusing at first but just on my end.

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback,a 5-star rating will be greatly appreciated.

Utah
1 review
0 helpful votes
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Fantastic!
January 1, 2024

Good! Was very helpful and easy to get my animal as a ESA

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback on our website, it is greatly appreciated.

Florida
1 review
0 helpful votes
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Fast, easy service
January 1, 2024

Was a very quick, straightforward process to get the certifying needed for my cat. Would definitely recommend. Thank you!

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

A fast and easy application process is what we want to achieve for our valued customers. We are looking forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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La mejor experiencia
January 1, 2024

La mejor experiencia gracias por todo un abrazo enorme y feliz año nuevo

Date of experience: January 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you have great experience with our services, we are looking forward to a longer partnership with you.