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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was a very easy process. Easy to complete and become certified.
We're glad to hear that you found our service helpful and easy to use. Making things convenient and supportive for our users is important to us.
Support pets was easy to use and helpful in obtaining a ESA certification. I have not yet tried it for the airplane because some airlines do not even accept ESA anymore, but it has worked for my apartment pet rent fees! My dog is truly my support animal and ow to be able to have a form of documentation is helpful!
It is our pleasure to provide our valued customers with a great experience. We are looking forward to a longer partnership with you.
Your time is valuable to us, and that's why we aim to provide a fast application process for our valued customers.
My experience was good and fast with no problems and I can't wait to use it more
Thank you for your kind words! It is greatly appreciated, we are looking forward to a longer partnership with you.
Filled out paperwork and next day got my documents. I'm going to get them copied. Excellent.
We're glad that you have excellent experience with our services, we are looking forward to a longer partnership with you.
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Thank you for your positive rating on our website. Please do not hesitate to contact our Customer Service team for any assistance that you need.
It was quick and easy they ask a couple of questions and gave you a quick response
We're glad that you are satisfied with our services, and we are looking forward to a longer partnership with you.
I did not receive my halter that I ordered. I want it. I paid for it.
Purchased the bundle pack with the ESA vest. Only thing I didn't expect / like was the subscription option to the tag. When I adopted my cat she already had a chip so I didn't really need that however, the certificate and everything else was great. Great quality. My landlord accepted the documents as guaranteed.
We are glad that you are satisfied with our services, and we are looking forward to a longer partnership with you.
ESA papers can ad they said that they would. I had to have a correct done. It was done quick, and I was sent a new document. My bank card was charged twice for two different amounts. That issue had also been resolved. I would recommend this service.
Thank you for your positive feedback it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
I am able to have my dog in my appartment with me which is pretty cool. Im a college student so the financial anxiety of paying for my pet deposit isn't there and my dog helps me regulate emotions during stressful times.
We're glad that you are enjoying our services, thank you for trusting our company for your ESA needs.
The staff worked with you and made sure I got everything on a timely manner
Thank you for your kind words! We're glad that you have excellent experience with our services.
Very easy, fast and affordable! Now I am able to be along my pets and feel comfortable.
Thank you for your kind words! It is our pleasure to be part of your ESA journey.
Very easy to fill out and quick process to get your documentation!
Your convenience matters to us, we're glad that you are enjoying our services.
This document has help me a great deal.looking to move but was getting denied from ever where.coukd find a place to live into a friend told me about this. This document work beautifully
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
A fast and easy application process is what we aim to achieve for our valued customers.
After having so much trauma in the past 2 years. My Avalanche and Atka as well as Nikita. They are my Alaskan Malamutes. And I've been trying to move to Florida but I can't take them with me due to The blacklist of restriction of dogs I was crushed and devastated and crying I will never ever give up my fur babies of a rather live underneath the bridge than getting rid of my fur babies they are part of my family they are my life support in every way
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
.it was a fast easy reliable process. Stress free communication which was really pleasant as I have extremely intense anxiety when having to speak to people by phone.
Thank you for your positive feedback on our website. We hope you find our services beneficial!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're thrilled to hear that you had an amazing experience with great customer service. Providing top-notch service and support is what we aim for our valued customers.