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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great service! I am mad at myself for not doing this sooner.
It was the most amazing experience and news to know that now I can take my little one everywhere with me without feeling guilty or having to deal with anxiety and depression.
It is our pleasure to assist! We're glad that you are satisfied with our services, and we are looking forward to a longer partnership with you.
My experience was amazing, it was quick and easy and I received my documents quicker than expected!
We're glad to know that you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
I like working with this company. Gets your and all questions answered quickly.
Thank you for the positive feedback on our website, and we hope our partnership can last for years.
All correspondence said it would only take 48 hours and it took over a week. You could customer service was annoyed I was asking for updates
Thank you for your feedback it is greatly appreciated. Please contact our Customer Service team for any assistance that you may need.
I answered the survey questions and provided my information and received my documents within 24 hrs
Your time is valuable to us, we're glad you find our services fast.
The screening process is super quick and easy to fill out. The response time is also quick and if something did go through, their customer service team is right on it to make sure you get the help you need.
A fast and easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
I described my symptoms and how my cat helps me and they wrote me a letter. Simple as that!
A fast and simple application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
I wanted the certificate that gets mailed & they took the money but it never came. I got the downloadable version though so it's whatever
Thank you for the feedback it is greatly appreciated.
Easy to apply. I had a few problems with my order, but the online staff person resolved them in a timely manner.
That's exactly what we want to achieve for our valued customers, a fast and easy application process.
Dealing with SupportPets.com has been a fantastic experience. The website is easy to navigate, and provides important information that all pet owners should know. The turn around time is great, and their help / support team is very attentive and caring about your specific, individual needs.
Thank you for your kind words, we're delighted with your wonderful experience with our services.
Everything was easy and fast and I love that you guys are here to help, and it was very easy I'm so glad I am able to bring my baby with me any we're I go THANKYOU
Making the process smooth and efficient for our users is a priority for us. Thank you for choosing our services and for your positive feedback!
I had a fantastic experience with SupportPets.com. The website is user-friendly, and their customer support is quick and helpful. The processing time for my emotional support animal documentation was remarkably fast. Highly recommend for a hassle-free experience! 5 stars!
We're happy to know of your great experience with our services, thank you for trusting Support Pets for your ESA needs.
Very simple and easy way to get esa approved and make sure you're comfortable with your little companions always!
We're thrilled to hear that you found our services very helpful overall! It's our goal to provide valuable support for Emotional Support Animals and their owners. Thank you for trusting Support Pets for your ESA needs.
Good experience, fast service and would use this service again.
We're pleased to hear that you had a good experience with our services. Thank you for choosing our services and sharing your experience!
We're delighted to hear that you found our service quick and helpful. Our goal is to provide efficient and supportive assistance for all your Emotional Support Animal needs.
I put the information for my two puppies but only ask me for the size of one. And I only received leash for one. I need one leash size M.
Thank you for trusting Support Pets for your ESA needs. Please do not hesitate to contact our Customer Service team for any assistance that you need!
We're glad that you weren't inconvenienced by our application process, we hope you find our services beneficial too!
It was easy to fill out the forms and answer the questions.
Thank you for your positive feedback on our website, we're glad that you chose Support Pets for your ESA needs.
Quick and easy, have my documents now. Had a few problems, but was able to get what i paid for.
A fast and easy application process is what we aim to achieve for our valued customers. We hope our partnership can last for years.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're delighted of your wonderful experience with our services, thank you for trusting Support Pets for your ESA needs.