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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Very helpful made me happy I love my baby it asked me straight questions the document come fast as I asked again for them
Easy to do, and answer questions was super easy as well
We're glad to know of your awesome experience with our services, thank you for trusting Support Pets for your ESA needs.
Glad it works. I got my golden retriever a letter and no pet deposit. I've been meaning to do this for awhile. Glad I finally did it.
Thank you for your kind words, and we hope our partnership can last for years.
"Thank you, Support Pets, for being a constant source of support and comfort! I'm grateful for the peace of mind that comes with knowing my fur babies are welcome in my apartment and can accompany me on adventures. Your understanding and accommodations mean the world to me and my pups! 🐾
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
From the get go I was so satisfied on how efficient and responsive everyone was while completing my question are and approving my dog to be an ESA pet!
We're happy to know that you find our services helpful, thank you for using Support Pets services.
I was an easy process and fell alleviated that Clara could be with me at all times.
Your appreciation is important to us, and we are looking forward to a longer partnership with you.
I am so happy with how quick & easy this all was! I had an issue with my apartments & needed a ESA for my girls quick. This process was so much easier & affordable than other websites I was searching.
Your time is valuable to us, we're glad that you choose our company for your ESA needs.
Pepper is busy at work at the memory care center with her mom.
Thank you for sharing your great experience with our services, we are looking forward to a longer partnership with you.
Thank you for your kind words! We are looking forward to a longer partnership with you.
We're glad that you are enjoying our services, thank you for your trust!
This was so easy to do, I got my paperwork a day or 2 later, I've needed this for so long but have been scared or haven't had the money for it. Thank you so much!
Thank you for your trust! We are looking forward to a longer partnership with you!
Harness is too small. Need to return and get one that is one size larger. I have made several request.
Great customer service, helped my dogs & I to receive the necessary documents
We're delighted to hear that you found our service awesome, and we want to assure you that Support Pets services are indeed legitimate. Providing a legitimate and reliable service is our top priority, and we're committed to meeting your needs and expectations.
They attended to me quickly and didn't make me wait weeks to get my documents.
We're delighted of your great experience with our services, and we are looking forward to a longer partnership with you.
I feel completely satisfied, and there is a fast response
Your satisfaction is what keeps us moving forward, we hope you find our services beneficial.
Amazing how fast was everything service quality thank you so much
It is our pleasure to assist. Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Amazing experience my dog loves going everywhere with me!
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Easy and dream come true. Should have thought of it sooner and am telling friends. Worth everything.
Thank you for making Support Pets part of your ESA journey.
The shipping was very fast and the ID was very affordable and adorable.
Your satisfaction is important to us, thank you for making Support Pets part of your ESA journey.
Process to certify my two cats as ESA was easy online. The support needed to get docs edited or accommodation letters created was very responsive and caring. Thank you so much for helping make this emotional process a breeze!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We appreciate your positive rating on our website, thank you for choosing Support Pets for your ESA needs.