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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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The process was easy and clear. And the response was quick.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Thank you for the positive feedback on our website, and we are looking forward to a longer partnership with you.
A sido muy buena y muy fácil de poder hacer un trámite para mi adorable blue mil gracias por todo el apoyo y orientación excelente servicio
Thank you for the positive rating on our website, and for trusting our company for your ESA needs.
An easy application process is exactly what we aim to achieve for our valued customers.
I was unsure if my cats could be ESA eligible. After answering a few questions, it was nice to learn that not only eligible, but approved.
We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
Thank you so much for all your help and the quick response on the paperwork. I was able to move into my new apartment without problems so far. They accepted the form you guys filled out and have not hear any issues with it from the office. I'll reach out if I need to. Thank you again.
Claudia Sierota.
Thank you for trusting our company for your ESA needs, and we hope you find our services beneficial.
This was a quick and easy process. Support Pets provided clear, concise information and was there every step of the way.
That's exactly what we aim to achieve for our valued customers, thank you for using our services!
This is big help and very lovely caring genuine kind and beautiful idea and operation position and business work that the doctors or whoever is bringing family closer and more productive and active and happy and empowered and strengthened with soundness and blessings upon blessings upon blessings thank you so much
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
We needed to relocate and travel, without the anxiety that comes with knowing the huge consideration for our pets, which are the ones to primarily help us do all that smoothly. This process got our pets certified to relieve that aspect in all areas of our lives, without a hassle or long wait.
Thank you for your kind words! Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
It's amazing and works out so much i appreciate using it and it makes things a lot more easier for me
It is our pleasure to assist, thank you for trusting Support Pets for your ESA needs.
This has been very user-friendly. Thanks! It is a good process!
We're glad that you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
Thank you for the positive feedback on our website, please contact our Customer Service team for any assistance that you need.
Quick service and very helpful information for me about my pet and what can be done to help
Your time is valuable to us, we're glad that you weren't inconvenienced by our application process.
Very responsive after receiving my documents and whenever I reached out.
Thank you for your kind words, and for trusting Support Pets for your ESA needs.
This process was very quick and provided all the correct forms I needed, the spelling and orginaztion of the forms were very professional.
A fast and easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
My apartment did not accept my documents and I got half of my money back.
We appreciate your positive rating on our website, please contact our Customer Service team for any questions that you have.
Run around for days pushed up multiple times and no results. Finally delivered. Fir time I tried to use at IHG it was not honored at Ripley WV (Holiday Inn Express manager declined and had to pay $25.00 since it was not a service dog' disappointed!.
Took forever, and a few customer services before I got my documents.
Your feedback is greatly appreciated, thank you for using Support Pets services.
Like the quick response and easy to print out. So glad I will be able to take my pet almost everywhere
Thank you for the positive rating on our website, we are looking forward to a longer partnership with you.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.