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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Quick and easy! Now I can take my fur baby with me anywhere! Thank you so much!
It was an easy experience for me and my furry loving best friend!
We are glad that you are enjoying our services, thank you for trusting Support Pets for your ESA needs!
I got my dog certified through the website, it was quite expensive in my opinion however it was easy as can be and my documentation showed up in my email quite quickly.
We appreciate your positive feedback, and we always make our prices accessible to our valued customers.
Good for to help with the dogs and I love it. My experience has been amazing with the support pets
Thank you for your kind words! We're thrilled to hear that you consider our service the best.
It was super easy for me to apply and all the things were clear and easy for me to understand. Overall easiest way to applied for my dogs
We're thrilled to hear that you consider our service the best thing ever! We're here to provide support and ensure your satisfaction, and we appreciate your trust in us. Thank you for choosing our services!
It is nice to know that there are people like you who care. Was a quick turnaround.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I had experience with my dog that new what my medical problem was and she will go get help because be I have no feeling knowing that my sugar drop and need help
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Easy questionnaire and hopefully service. No in person needed.
Thank you for your positive feedback on our website, we are looking forward to a longer partnership with you.
This process was so easy and stress free! I was able to have my baby Madison Approved in literally less than 48 hours.
Your convenience matters to us, we're glad that you are satisfied with our services.
I took the quiz and went through all the steps and received my ESA within the 48 hours! I am very pleased with the delivery and they have contacted me to assure I got everything I wanted.
Your time is valuable to us, that's why we aim for a faster application process for our valued customers.
Thank you for trusting Support Pets for your ESA needs, and we are looking forward to a longer partnership with you.
Very easy process. Would recommend to everyone if they need.
We're glad to hear that you found it nice and easy. We're here to provide support and ensure your satisfaction, and we appreciate your feedback. Thank you for choosing our services!
Hello. I have received ESA approval and content for my two pets, but only one jacket! And the issue is that the jacket is too small for my larger corgi who weighs ~25-27 pounds (and is a fluffy). Please send a medium jacket ASAP so that she can accompany me.
It works but needs faster delivery service for more convenient
We appreciate your patience, thank you for your positive feedback on our website, and thank you for trusting our company with your ESA needs.
Documents were delayed due to a Support pets system error that I was not aware of for a few days. I contacted customer service and was assured the error was being found/investigated. ESA documents requested by my landlord were overdue so I was upset about that however, the customer service I received from Russell amongst others contributed to my decreased stress and anxiety (shout out to them!) Eventually, the documents were found and sent over. Thank you Support team!
The experience was less stressful than I thought it would be. I appreciated how simple and straightforward it was.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I contacted customer service about my certification for my dog. They were prompt, polite, and pleasent to deal with! Thank you!
We appreciate your positive feedback on our website. Please do not hesitate to contact our Customer Service team for any questions that you may need.
Order on November 9,2023. For documunts,got them. But to this day have not received the vest collar tag or the card to carry in my billfold, Have call them twice and was told they would be sent out right away, today id January 4 and haven't got them. Paid $ 77.00 for this support so I can take my dog with me, Very disappointe in this service.
The process was very easy to complete and the wait time wasn't longer than expected and soon enough I got my ESA approved certification letters
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Very well taken care of it's awesome customer service David and DUTCHESS appreciate everything you do have a happy healthy safe new year peace love thanks
Your satisfaction with our services is what keeps us moving forward. Thank you for trusting our company with your ESA needs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A fast and easy application process is what we aim to achieve for our valued customers, we hope you find our services beneficial too!