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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great service provided in a timely manner. Quick response from customer service and received the documents within 3weeks as originally stated on the order
It was easy and when I needed more request information they went all out and provided what I request
It was great experience I took my dog for my dermatology appt. And it went great. Very professional team at ESA.
Our goal is to make the ESA paperwork process as smooth as possible for you. Thank you for making Support Pets part of your ESA needs.
Thank you for the positive rating on our website it si greatly appreciated.
I had a nice experience. The registration was pretty simple and fast. Having Vixen as an ESA is amazing. I have yet to print my papers but I'm happy!
We're glad that you have a great experience with our services, and we hope our partnership can last for years.
I would have done it a lot sooner! Everything was simple to set up and the materials arrived quickly and in good shape.
Thank you for your kind words! We're glad that our application process didn't inconvenience you.
The site was very easy to understand and navigate.
An easy application process is exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
Easy and quick too fill out. Not complicated. My puppy and dog will be able to go with me if I have to travel. It wasn't hard and very user friendly.
Thank everyone for helping n understanding me
U all made me very happy
Took care of me n my baby minnie
The Representative that assisted me on your Chat Line was very kind, professional and answered all my questions. I believe her name of Gillie?
I just want certificate for an emotional/ handicapped dog because of where I lived no pets allowed. Received certificate.
Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
The whole process was very quick and easy. I am recommending you to a friend!
We're glad that our application process didn't inconvenience you, we hope you find our services beneficial. Thank you for trusting our company for your ESA needs!
I need a status on my order. I have had little to none.
Awesome! Enjoy it to the fullest with your ESA
Thanks for trusting and choosing us!
It went very smoothly and quick and easy I will recommend this to anyone
That's our goal! Provide our customers with a safe, easy and reliable service. Enjoy it to the fullest with your ESA
Thanks for trusting and choosing us!
Was very easy to renew online. And to pay online also.
Estoy súper feliz lo único q la pechera le llegó pequeña pero todo llegó a tiempo
I was struggling with anxiety and insomnia amongst other health conditions. Knowing that my animal could be certified to help support me during my health issues made my worries melt. The survey was easy to complete and the follow up was very timely.
Your comment warms our hearts! Helping to ease your mind is our ultimate goal. Thank you for trusting our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with our services, and we are looking forward to a longer partnership with you.