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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I'm just happy that my dog is good where ever she goes with us
So far it's been easy to apply and understand the process.
Easy and convenient. Very simple instructions, extremely understanding to me and my boy Bruno
Kept mentioning dog at every turn but i have a cat...and put in on the pre screening for a cat...so there is a great lack of acknowledgement toward the cat esa.
Clear and easy. Quick and easy. All information very clear.
It was really easy thank you Peter support it help me a lot just need a few thing to do and I'll be all set
It really is priceless because it guarantees my dogs can stay with me, regardless of breed. My support dogs are everything to me.
Super easy! Will be sure to tell all my friends, my family recommended and I'm happy I chose to listen!
Was cheaper than other providers of ESA docs. Took longer to receive than I expected-the hard copy that is. The mailed hard copy is what my apt was looking for. They wouldn't take the electronic version…
Thank you for your feedback! We always make our prices accessible to our valued customers.
Thank you for this opportunity. I'm relieved knowing I'm in good hands. Thank you!
We're delighted to have you and your support pet as part of our community, and we hope you find our services beneficial!
Thank you for this valuable service; great idea. Highly recommended.
Great exp it was a quick and easy process they came right in time and understand why i need my pet
It took some time to get my certificate due to a mix up and contacting someone to get assistance seemed to be difficult also. Once I was finally able to speak with a supervisor I was able to get my certificate the same day.
Goodmm/////////////////////////////////////////////////////////////////////////////////////////////////////////
We appreciate your feedback and your trust in our company for using our services, we are looking forward to a longer partnership with you.
It was a smooth process to obtain certificate and receive online to download
Easy to access and quick response. Was done in no time and my landlord approved me.
Desconocía el fácil acceso para solicitar. Pensé era más complicado. Viajaré con mi mascota tanto terrestre como en avión más relajada
I received a email saying that for some reason there was an error in saving my questions and asked me to do it again. I received this email several times. Then once I got my letter it says that I have a ESA animal due to being to stressed. I actually been diagnosed with depression, anxiety and PTSD. I feel like people will laugh at the reason that was listed. Also I thought it came with a ID card and I didn't receive any.
Thank you for your feedback. Please contact our Customer Service team for any assistance that you need.
So far. So good. Very happy with it. Molly is comfortable wearing her support harness. And I can take her anywhere.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're delighted to hear that we could make a difference for you and your furry friend. Thank you for trusting our company for your ESA needs/