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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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God sent helped me in every way, vest certificate support
Service is superb and easy. I have come to depend on documents necessary to take my pet with me anywhere
Thank you for your kind words! Your satisfaction with our services is important to us, thank you for trusting Support Pets for your ESA needs.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
It was very easy to navigate website and very informative 1st time customer.
We're glad that you find our website informative and easy to navigate, we hope you find our services beneficial too!
Easy but not clear information, didn't see anything about how much my order came to and after I paid I kept receiving Emails saying I just needed to do one more thing which made me think wasn't done and needed to pay more money. I see now it was just a marketing stunt to upsell more products but it made me worry I had been scammed. I don't like that tactic.
Honestly getting my fur-baby ESA certification has been causing me anxiety to the point. I haven't even followed through until I stumbled across this site and it was so simple and easy recommended to anybody worth the money! The site is very well put together organized, explicitly transparent💚
The process was very easy and affordable. I love that she can be with me wherever i go and she loves it as well.
This is a great business and great help to people like me who need their companion to follow them everywhere
Thank you for your kind words! Your support means the world to us, thank you for trusting Support Pets for your ESA needs.
Support Pets has been proficient, professional and reassuring. I appreciate having validation for allowing my dogs to be acknowledged for the benefit they provide me. Especially in social settings. I thank them most sincerely for providing this service with ease and integrity.
Quick and easy process. So glad my daughter will have her support dog that can now go with her everywhere.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers. Thank you for trusting our company for your ESA needs.
We're glad that our application process didn't inconvenience you, thank you for making Support Pets part of your ESA journey.
This will help with my stress and anxiety. Especially when I travel
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Quick and easy to qualify. It was a snap. It took about as long as it takes my dog to eat a treat. Just a few seconds...
We're delighted to hear that your experience in qualifying was smooth! Thank you for trusting our company for your ESA needs.
So far so good, we bought the license and it said add a second dog for free so I've received one registration number but I hope I receive two vests
This was awesome! Easy and amazing process! Very informative.
I'm just happy that my dog is good where ever she goes with us
We're delighted to hear that we could make a difference for you and your furry friend. Thank you for trusting our company for your ESA needs/
Easy and convenient. Very simple instructions, extremely understanding to me and my boy Bruno
Kept mentioning dog at every turn but i have a cat...and put in on the pre screening for a cat...so there is a great lack of acknowledgement toward the cat esa.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


We're glad our information was helpful to you. Thank you for your kind words and for sharing your experience with our application process.