Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Support Pets

Support Pets

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


How would you rate Support Pets?
grey stargrey stargrey stargrey stargrey star

Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,522
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,255 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Deborah D.
Unfollow Deborah D.
Share Review
Report Review

Great support
April 7, 2024

God sent helped me in every way, vest certificate support

Date of experience: March 28, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad our information was helpful to you. Thank you for your kind words and for sharing your experience with our application process.

Wisconsin
2 reviews
0 helpful votes
Follow Kathleen F.
Unfollow Kathleen F.
Share Review
Report Review

ESA Pet
April 6, 2024
Updated review

Service is superb and easy. I have come to depend on documents necessary to take my pet with me anywhere

Date of experience: March 27, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! Your satisfaction with our services is important to us, thank you for trusting Support Pets for your ESA needs.


Easy application and great service
April 2, 2024
Previous review

Easy application and great service

Date of experience: March 23, 2024
Illinois
1 review
0 helpful votes
Follow Elea R.
Unfollow Elea R.
Share Review
Report Review

Thanks for the love!
April 6, 2024

Love that you love my baby, she has imprinted on me and I on her 💛

Date of experience: March 27, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Florida
1 review
0 helpful votes
Follow Cynthia N.
Unfollow Cynthia N.
Share Review
Report Review

Great website and quick response
April 5, 2024

It was very easy to navigate website and very informative 1st time customer.

Date of experience: March 26, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you find our website informative and easy to navigate, we hope you find our services beneficial too!

Oregon
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

Thought I had been scammed
April 5, 2024

Easy but not clear information, didn't see anything about how much my order came to and after I paid I kept receiving Emails saying I just needed to do one more thing which made me think wasn't done and needed to pay more money. I see now it was just a marketing stunt to upsell more products but it made me worry I had been scammed. I don't like that tactic.

Date of experience: March 26, 2024
Illinois
1 review
0 helpful votes
Follow Brandon Y.
Unfollow Brandon Y.
Share Review
Report Review

Honestly getting my fur-baby ESA certification has been causing me anxiety to the point. I haven't even followed through until I stumbled across this site and it was so simple and easy recommended to anybody worth the money! The site is very well put together organized, explicitly transparent💚

Date of experience: March 26, 2024
Kentucky
1 review
0 helpful votes
Follow Pat E.
Unfollow Pat E.
Share Review
Report Review

Great
April 5, 2024

So far this has been a good experience. If it goes through, I will suggest it to my friends.

Date of experience: March 26, 2024
Texas
1 review
0 helpful votes
Follow Yvonne A.
Unfollow Yvonne A.
Share Review
Report Review

The process was very easy and affordable. I love that she can be with me wherever i go and she loves it as well.

Date of experience: March 23, 2024
Illinois
1 review
0 helpful votes
Follow Dave U.
Unfollow Dave U.
Share Review
Report Review

Love support pets
April 2, 2024
Updated review

This is a great business and great help to people like me who need their companion to follow them everywhere

Date of experience: March 23, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! Your support means the world to us, thank you for trusting Support Pets for your ESA needs.


Great!.thank you for your help
January 16, 2024
Previous review

Great!.thank you for your help

Date of experience: January 15, 2024
Massachusetts
1 review
0 helpful votes
Follow Shirl P.
Unfollow Shirl P.
Share Review
Report Review

CERTIFICATION WITH EASE
April 2, 2024

Support Pets has been proficient, professional and reassuring. I appreciate having validation for allowing my dogs to be acknowledged for the benefit they provide me. Especially in social settings. I thank them most sincerely for providing this service with ease and integrity.

Date of experience: March 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Victoria S.
Unfollow Victoria S.
Share Review
Report Review

Simple and quick
April 1, 2024

Quick and easy process. So glad my daughter will have her support dog that can now go with her everywhere.

Date of experience: March 22, 2024
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers. Thank you for trusting our company for your ESA needs.

Virginia
1 review
0 helpful votes
Follow Ashly W.
Unfollow Ashly W.
Share Review
Report Review

Best site
April 1, 2024

Easy as pie made me and my pet have a lot more security

Date of experience: March 21, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that our application process didn't inconvenience you, thank you for making Support Pets part of your ESA journey.

Texas
1 review
0 helpful votes
Follow Diann D.
Unfollow Diann D.
Share Review
Report Review

Stress free travel
March 31, 2024
Updated review

This will help with my stress and anxiety. Especially when I travel

Date of experience: March 21, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.


This was my second renewal
March 28, 2024
Previous review

This was my second renewal. Very easy!

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
Follow Scott T.
Unfollow Scott T.
Share Review
Report Review

Quick and easy to qualify. It was a snap. It took about as long as it takes my dog to eat a treat. Just a few seconds...

Date of experience: March 21, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that your experience in qualifying was smooth! Thank you for trusting our company for your ESA needs.

Michigan
1 review
0 helpful votes
Follow Dena B.
Unfollow Dena B.
Share Review
Report Review

Worth the money
March 30, 2024

So far so good, we bought the license and it said add a second dog for free so I've received one registration number but I hope I receive two vests

Date of experience: March 20, 2024
Tennessee
1 review
0 helpful votes
Follow Matthew P.
Unfollow Matthew P.
Share Review
Report Review

Great service and process
March 30, 2024

This was awesome! Easy and amazing process! Very informative.

Date of experience: March 20, 2024
Rhode Island
1 review
0 helpful votes
Follow Veronica S.
Unfollow Veronica S.
Share Review
Report Review

I'm just happy that my dog is good where ever she goes with us

Date of experience: March 19, 2024
Mary Ann G. Support Pets Rep
over a year old

We're delighted to hear that we could make a difference for you and your furry friend. Thank you for trusting our company for your ESA needs/

Indiana
1 review
0 helpful votes
Follow Raymond W.
Unfollow Raymond W.
Share Review
Report Review

So far it's been easy to apply and understand the process.

Date of experience: March 19, 2024
Maryland
2 reviews
0 helpful votes
Follow ROBIN G.
Unfollow ROBIN G.
Share Review
Report Review

Care at its best
March 28, 2024

Easy and convenient. Very simple instructions, extremely understanding to me and my boy Bruno

Date of experience: March 18, 2024
New York
1 review
0 helpful votes
Follow Felicia Z.
Unfollow Felicia Z.
Share Review
Report Review

Aknowledge cat ESAs more
March 27, 2024

Kept mentioning dog at every turn but i have a cat...and put in on the pre screening for a cat...so there is a great lack of acknowledgement toward the cat esa.

Date of experience: March 17, 2024