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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Amazing easy process came fast in my email! My two cats are now my ESAs!
The service is amazing I get to take my baby everywhere I go and not have to worrry about leaving them alone
Thank you for sharing your feedback with our services, it is greatly appreciated.
Support Pets helped me register my dog as an emotional support pet. It was an easy process.
Thank you for your positive rating on our website, it is greatly appreciated. We are looking forward to a longer partnership with you.
They were so helpful with getting my documents corrected after my name changed. Would highly recommend Support Pets.
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
I was very impressed by the quick response I received it will be a great help.
Your time is valuable to us that's why we try to respond to our valued customers as soon as we can. Thank you for trusting Support Pets for your ESA needs!
The "Doctor" denied my landlord verification form so I reached out to support pets and they told me they would send a refund! I never got my refund it's been two weeks, I tried getting in contact with them through email and also online since it's not a number to call! I keep getting the same response " have reviewed your account and found that your issue has already been escalated to our supervisor for further assistance. They will get back to you via email within 24 hours." NOBODY HAD REACHED OUT TO ME! I can assure you I've done talked to more than 6 different people that done said this I'm over it and I will never purchase from this company again I feel scammed out of my money!
Hi there Kerry,
We're happy to hear that you found our service helpful in getting your pets certified. Making the process easy, affordable, and legitimate is our priority, and we're glad we could meet your expectations.
I received the approval in a timely manner. I gave my letter to my leasing office and it was accepted. I was concerned that it wouldn't be, but ot did.
We're glad that you chose our company for your ESA needs, thank you for sharing your experience with us. Your feedback is greatly appreciated!
My experience with Pet support is a great thing to have ou dog with us at all times
Thank you for your kind words. We're glad that you chose our company for your ESA needs, we are looking forward to a longer partnership with you.
I signed up for the esa but I didn't mean to sign up for training and I wanted to get the $177 back because my dog is too old to train I made a mistake when I checked that off can somebody please help me
They were very fast and helpful and i got my documents right away
We're glad that you are satisfied with our services, and we are looking forward to a longer partnership with you.
God sent helped me in every way, vest certificate support
We're glad our information was helpful to you. Thank you for your kind words and for sharing your experience with our application process.
Service is superb and easy. I have come to depend on documents necessary to take my pet with me anywhere
Thank you for your kind words! Your satisfaction with our services is important to us, thank you for trusting Support Pets for your ESA needs.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
It was very easy to navigate website and very informative 1st time customer.
We're glad that you find our website informative and easy to navigate, we hope you find our services beneficial too!
Easy but not clear information, didn't see anything about how much my order came to and after I paid I kept receiving Emails saying I just needed to do one more thing which made me think wasn't done and needed to pay more money. I see now it was just a marketing stunt to upsell more products but it made me worry I had been scammed. I don't like that tactic.
Honestly getting my fur-baby ESA certification has been causing me anxiety to the point. I haven't even followed through until I stumbled across this site and it was so simple and easy recommended to anybody worth the money! The site is very well put together organized, explicitly transparent💚
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.