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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Easy, not too costly, and didn't take that long really
Received my papers the next day! Very simple and easy process. Definitely recommend
That's exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
I was a little hesitant at first because I didn't know if it was a real ESA letter. I took chance and boy I was amazed, my landlord only asked for shot records and pictures of my dogs. I did not have any deposit or pet rent added. I am grateful to Support Pets. I can have more money left to spoil my dogs with.
We're delighted to hear you had a positive experience with our service! Thank you for making our company part of your ESA journey.
Although it took longer than the three days they said to get my papers it was great having them because now I can have my dogs without a deposit
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Still waiting on my i.d. card and vest. It does NOT take 3 weeks more like months.
Easy quick and simple. I would recommend to anyone. Also had the documents very fast via email. Thank you again.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
I ordered an ESA for my fur babies, it took alittle longer than expected but still not to long of a wait approximately 2 weeks. Would order again
Thank you for your positive rating on our website. Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
They were very quick with the paperwork. And I am now able to be at peace with my ESA paperwork.
It is our pleasure to assist, thank you for making our company part of your ESA journey.
I never knew how easy it was to get your pet certified, now i can feel more happy with my dog anywhere i want! Thanks
We're glad of your great experience with our services, and we are looking forward to a longer partnership with you.
It is such a relief to know that my dog, Mowgli and Live anywhere without being kicked out because they don't allow dogs. I don't know what I would do with my psychiatric mental disorders without having a dog by my side. So you have given me a miracle.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
From start to finish the experience was taken care of and handled professionally. Thank you support pets.
We're glad that you are satisfied with our services, and we hope you find our services beneficial too.
Very simple and easy! I would highly recommend doing this process for your dog!
Thank you for your kind words, we're glad that you have amazing experience with our services.
The whole process was seamless! I would 100% recommend.
We're glad to know that our application process didn't inconvenience you. We hope you find our services beneficial too!
I got acceptance and my Bella was certified easily. Within 10 days, she had her paperwork and harness.
Thank you for your kindness and for trusting Support Pets for your ESA needs.
Everything came quicker than expected. And it's all legit.
Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
Mi experiencia es maravillosa estoy muy feliz y con muchas expectativas de poder disfrutar de mi Princess en todo momento
Amazing easy process came fast in my email! My two cats are now my ESAs!
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for your positive rating on our website. We're glad that you chose our company for your ESA needs.