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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I find it frustrating that I enrolled two dogs and I am trying to buy A second harness and leash. I was able to buy one, leash And one Harness, but can't seem to manage how to get the second one of each.
Very prompt and I do not want to say anything else
The entire process was frustrating and disappointing. We received the final forms on 03/28/24 signed by doctor which we promptly submitted for final approval of our request. On 03/31/24 we received an email requesting the documents again. We re-.resent them again to you and Somerset Apartments in McDonough, GA. Need to get our final approval.
Getting my emotional support pet documents was such an easy and stress free experience. Def recommend it
Thank you for your kind words! We're glad that you are satisfied with our services, and we are looking forward to a longer partnership with you.
I had problems with my printer. I still do I got my certificate I was hoping for a letter sized as well to keep in my purse. Which I've done in the past
Being able to have my best friend with me anywhere to help my anxiety and ptsd is the easiest therapeutic decision I've ever made.
Got my things so fast and everything was great customer was a little iffy but they were still helpful
We're overjoyed to hear that you had a positive experience with our service! Your satisfaction is our top priority. Thank you for trusting our company for your ESA needs.
I had a great experience didn't wait long are anything
It has been extremely helpful! Going into stores that are crowded is so much easier now that I can take my best friend with me
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Felt like the letter didn't incorporate the information I provided and was extremely vague. But overall it was an extremely easy process and gives me peace of mind.
Thank you for your feedback, it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
The process was extremely easy and user friendly. I received my official documents very fast and it was all so painless.
Thank you for your kind words! We're glad that you chose our company for your ESA needs.
Amazing perfect and fast. I got it really quick didn't take over a month.
We're glad of your amazing experience with our services, thank you for trusting Support Pets for your ESA needs.
Excellent service, I really liked the experience, the attention and the process was super fast
Thank you for sharing your excellent experience with our services, and we are looking forward to a longer partnership with you.
Easy to receive the info, thank you! I needed this for a long time to help with living costs!
Thank you for your heartfelt endorsement! Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Very good, it was very easy and not complicated, I had an inconvenience with the size of my puppy's harness but they changed it excellently.
Thank you for your kind words! We're glad to hear of your excellent experience with our services.
I found support pets to offer Good customer service
Your convenience matters to us that's why we aim to provide a fast and easy application process for our valued customers, we hope you find our services beneficial too.
Easy, not too costly, and didn't take that long really
Thank you for your positive rating on our website. We're glad that you chose our company for your ESA needs.
Received my papers the next day! Very simple and easy process. Definitely recommend
That's exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
I was a little hesitant at first because I didn't know if it was a real ESA letter. I took chance and boy I was amazed, my landlord only asked for shot records and pictures of my dogs. I did not have any deposit or pet rent added. I am grateful to Support Pets. I can have more money left to spoil my dogs with.
We're delighted to hear you had a positive experience with our service! Thank you for making our company part of your ESA journey.
Although it took longer than the three days they said to get my papers it was great having them because now I can have my dogs without a deposit
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Still waiting on my i.d. card and vest. It does NOT take 3 weeks more like months.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback on our website, we're glad that you are satisfied with our services.