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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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My experience was amazing, everyone that helped me was prompt and answered all questions I had. I would definitely recommend anyone to get their animals registered through support pets.
I was able to get my ESA letter in less than 48 hours and had no problem with my apartment complex approving it. Thank you!
We're glad to know that you find our services beneficial, thank you for choosing our company for your ESA needs.
Easy to place an order, and very informative. Documents arrived in about 48-72 hours.
Fast & efficient. All documents arrived neatly in folder. I did not realize the approval is only valid for 1 year and will need to be renewed.
Thank you for sharing your positive experience with us! We're glad to hear that our service met your expectations.
Support pets helped me and my wife obtaining documents for my dog and my apt complex
The price for the time limit is too expensive. I think if you did it for at least 3-5 years that's be great or if it's for 1 year at max half the price
Thank you for your feedback it is greatly appreciated! We always make our prices accessible to our valued customers. If you need assistance please contact our Customer Support team.
Very informative and helpful for me to understand and fill out application on line.
Support Pets made the entire process easy and simple! Good customer support and follow up. Just hope my Landlord approves of it!
We're delighted our process was smooth for you! We're here to make navigating ESA support as straightforward as possible, thank you for trusting Support Pets for your ESA needs.
The process to get to a ESA was easy anf smooth. Though to pay for the docs and registration was a little tedious
We're glad that our application process didn't inconvenience you, thank you for making Support Pets part of your ESA journey.
Wonderful experience. My pet is approved for my apartment
We're delighted to know you're pleased with our services, thank you for trusting our company for your ESA neeeds.
It was exactly how they described it to be. I got approved and got my documents in a timely manner.
Your time is valuable to us that's why we aim to achieve a fast and easy application process for our valued customers, and we hope you find our services beneficial too.
Easy to understand and purchase. DR approved quickly all the paperwork was on order. I put the certificate in a frame it takes a 11x13
I needed them I. Case I have to move. I never want to take the chance of losing Gizzy or her sister
Gidget. There are things going on in my life that I need them in My life and I need to know no one can take them away from me. I received the copies if the letters. That is all I'll need correct? Have you received everything I need. Mine are inside pets two cats. My brother is in nursing home and my mother is 85 we live together and soon I may be by myself, and I csnt live with their support, my stress levels would be off the charts. Beside when and if I have to move I have to know I can take them. The weekend I ordered support pets,my mom went hospital and I was a bit stressed over our situation
We can't wait to hear your thoughts about your experience with our services, and we hope you find it beneficial. Thank you for trusting our company with your ESA needs!
I have two dogs / I was able to get them both registered with out problems / this has been easy to follow
Thank you for your kind words! Your satisfaction is what keep us moving forward, and we are looking forward to a longer partnership with you.
I wish I didn't waited so long to do this. I'm happy that I'm finally saving on pet rents for my two beloved cats.
Thank you for sharing your positive experience with us! We're delighted to hear that you're happy with our services, thank you for trusting our company for your ESA needs.
It was quick and simple. Filled out the paperwork on line and paid the fee...papers came right away.
That's exactly what we aim to achieve for our valued customers, and we hope you find our services beneficial too.
Very efficient an on point, had an issue an it was fixed very quickly 🙂👍
Thank you for your encouraging words! We're glad that you are satisfied with our services, and we are looking forward
I have reached out to them and I get the runaround. I paid $142 and some change for urgency and nothing.
Once I was approved, the process had a small delay where I had to reach out to customer support but they were quick with the response and rectified the issue. I'd use them again when it's time to renew my letter.
Thank you for your kind words! We're glad of your smooth experience with our services, and we are looking forward to a longer partnership with you.
Thank you for the communication! I am satisfied with the documents and customer service.
We're glad to know of your great experience with our services, and we hope our partnership can last for years.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.