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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I having hard time getting sign website to work, but service is okay.
Easy, simple process. Make an account, answer the questions and wait.
That's exactly what we aim to achieve for our valued customers, a fast and easy application process. We hope you find our services beneficial too!
Very good fast sending of documents by e-mai, It's a pity that you can't have the card with you, only printed documents, you have to pay extra for the card and it would be easier with it
We're glad that you are enjoying our services, and we a re looking forward to a longer partnership with you.
It was good, it was a very easy process and I am happy with my results
Thank you for your kind words and for trusting our company for your ESA needs. We hope you find our services beneficial!
This was the best experience possible. Every question answered. You can call or email for any question. The experience was very pleasant and pleasant to talk to. No scams. Everything arrived just as disgusted. Very smooth process.
It was very pleasant, and gave me a peace of mind for me as well as best friend
Thank you for sharing your experience! We're delighted to hear that our service met your needs. We're committed to providing fast and accurate assistance to all our clients.
Realizing i did not get my documents after the first 48hrs since placing my order, i reached out to the support team. They determined there was an error in sending me the ESA survey needed to complete the documents. This is the 2nd time this error has occurred in getting my order to me in a timely manner.
I am so happy to have my dog be a legitimate support animal. The process was super easy
Delighted to hear you found our service wonderful! Your satisfaction fuels our commitment to supporting and advocating for ESA rights. Thank you for trusting Support Pets for your ESA needs.
Took over 48 hours to receive. I had to wait over a week to get my paperwork.
Thank you for your feedback, it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance that you need.
Great customer service! Will Recommend to anyone, easy and fast with ESA
Your encouragement means the world to us. Thank you for your support!
Loved this experience. I am a renter and between the monthly fee and the pet deposit it was adding on so much more expense. Would 100% use support pets. It's worth it!
That's exactly what we aim to achieve for our valued customers, a fast and easy application process. We hope you find our services beneficial too.
Very informative, received all necessary information and paperwork in a timely manner
Thank you for your kind words, we're glad to know that you found our website informative.
I really appreciate the help you gave us so that we can stay together
Thank you for recognizing the importance of emotional support animals in keeping families together. We hope our partnership can last for years!
This has been very helpful for me to be able to cope with my anxiety and peace of mind
Excelente todo, llego rapido a la medida excelente calidad
Thank you for trusting our company for your ESA needs, and we hope our partnership can last for years.
Thank you! We're so glad to hear that you had a positive experience with our service.
The whole experience has been great. All documents were provided in a timely manner and professional.
Thank you for recognizing our commitment to providing top-notch service. Your satisfaction fuels our passion for supporting pets and their owners. We are looking forward to a longer partnership with you.
It was quick to receive the online information. However, I did not feel informed that the ESA Pet Genius registration was an additional fee. I felt that part of it was deceptive. I have not had a chance to start in the program yet. I plan to this weekend.
Thank you for trusting Support Pets for your ESA needs, and we hope our partnership can last for years.
Their attention is immediate and complete, very satisfied with their service.
We're glad to know of you great experience with our services, thank you for choosing Support Pets for your ESA needs.
I got on here because I was needing my best friend to be able to go with me and stay with me. Support pets guided me through the process online in a user-friendly format. That means a lot when you're older and not as computer savvy.
I received my documents online just as they told me I would without any delay. Would definitely recommend them.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback, it is greatly appreciated! We're delighted to hear that you had a fantastic experience with our services, thank you for trusting our company for your ESA needs.