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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,498
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,145 reviews

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Washington
1 review
0 helpful votes
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ESA
April 11, 2024

It was very helpful and easy process with everything i needed.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for the positive rating on our website, it is greatly appreciated.

Washington
1 review
0 helpful votes
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Quick and easy!
April 11, 2024

Everything was quick and easy and customer support ws very helpful when I had questions! Thank you.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear that your experience was smooth sailing! If you need any further assistance or have any questions, feel free to reach out anytime.

Texas
1 review
0 helpful votes
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For the most part, great.
April 11, 2024

Just missing the chip I ordered for my dog but besides that everything was great!

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for sharing your experience! We're here to make sure every aspect is great.

Utah
1 review
0 helpful votes
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I was charged too much for things I didn't order and the certificate has two dogs names on it. One dog I no longer own the other one is supposed to be a Mini Schnauzer, schnauzer is misspelled.

Date of experience: April 1, 2024
Oregon
1 review
0 helpful votes
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Hshsh
April 11, 2024

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Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for the positive rating on our website, it is greatly appreciated.

Texas
1 review
0 helpful votes
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Great job
April 11, 2024

I absolutely love this everything is perfect I have her tag and the documents that I need

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kind words! It means a lot to us knowing we've made a positive impact.

Massachusetts
1 review
0 helpful votes
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Easy and professional no gimmicks
April 11, 2024

The process was very easy and there were no gimmicks. I received what I had asked for.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're delighted to hear that your experience was smooth and straightforward!

Texas
1 review
0 helpful votes
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Provided necessary help
April 11, 2024

I was provided everything needed within a timely manner.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're truly glad we could be there for you when you needed it. Your support means the world to us!

Michigan
1 review
0 helpful votes
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My review
April 11, 2024

I'm a returning client/customer/patient, it took way longer than I get my documents but they made sure I got them!

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.

Missouri
1 review
0 helpful votes
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Good
April 11, 2024

Good experience with this company now I can take my emotional support animal with me

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you for sharing your good experience with our services, we are looking forward to a loner partnership with you.

Pennsylvania
1 review
0 helpful votes
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Seamless process
April 11, 2024

The application was easy to submit and I received the documents quickly.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're overjoyed to hear that your experience was seamless! If you ever need assistance or have questions, don't hesitate to reach out.

Colorado
1 review
0 helpful votes
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Late documents
April 11, 2024
Updated review

I had a hard time receiving my documents. It took a while.

Date of experience: April 1, 2024

I am very satisfied with your service
February 28, 2024
Previous review

I am very satisfied with your service.

Date of experience: February 27, 2024
Colorado
1 review
0 helpful votes
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Loved it
April 11, 2024

Loved the experience great and got my paper work I am thinking about doing the full training I'll wait for a discount to roll around!

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're so glad to hear that you love our services. Thank you for sharing your experience with us.

Texas
1 review
0 helpful votes
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Good
April 11, 2024

Good stuff Good stuff Good stuff good stuff like the service good

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.

Kansas
1 review
0 helpful votes
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Quick and easy
April 11, 2024

I was referred to your company to register my 2 dogs as Support dogs. The experience was clear and easy to apply. My application was received and was quickly approved. I am now able to take my dogs everywhere and it has helped me tremendously!

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Your convenience matters to us. We're delighted to have made the process smooth for you!

Colorado
1 review
0 helpful votes
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Thankful for support pets
April 11, 2024

Thank for for support pets and the were fast and efficient

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're deeply grateful for your appreciation of support pets. They truly make a remarkable difference in our lives!

Florida
1 review
0 helpful votes
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Simply Process
April 11, 2024

Great experience with Support Pets! I was able to get my documents approved like in one day, not even kidding. I most definitely buy with them again.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your positive feedback! We're glad to hear that you found our process straightforward and easy.

Massachusetts
1 review
0 helpful votes
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Satisfied
April 11, 2024

Experience was quick and got the documents very fast!

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you are satisfied with our services, thank you for trusting Support Pets for your ESA needs.

California
1 review
0 helpful votes
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Amazing customer service.
April 11, 2024

Very fast with everything. Had no issues, fast turn around time.

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

We're glad to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.

Nevada
1 review
0 helpful votes
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Very good. I had no problems and very little wait time!

Date of experience: April 1, 2024
Mary Ann G. — Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.