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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It was very helpful and easy process with everything i needed.
Everything was quick and easy and customer support ws very helpful when I had questions! Thank you.
We're delighted to hear that your experience was smooth sailing! If you need any further assistance or have any questions, feel free to reach out anytime.
Just missing the chip I ordered for my dog but besides that everything was great!
Thank you for sharing your experience! We're here to make sure every aspect is great.
I was charged too much for things I didn't order and the certificate has two dogs names on it. One dog I no longer own the other one is supposed to be a Mini Schnauzer, schnauzer is misspelled.
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Thank you for the positive rating on our website, it is greatly appreciated.
I absolutely love this everything is perfect I have her tag and the documents that I need
Thank you so much for your kind words! It means a lot to us knowing we've made a positive impact.
The process was very easy and there were no gimmicks. I received what I had asked for.
We're delighted to hear that your experience was smooth and straightforward!
We're truly glad we could be there for you when you needed it. Your support means the world to us!
I'm a returning client/customer/patient, it took way longer than I get my documents but they made sure I got them!
Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.
Good experience with this company now I can take my emotional support animal with me
Thank you for sharing your good experience with our services, we are looking forward to a loner partnership with you.
The application was easy to submit and I received the documents quickly.
We're overjoyed to hear that your experience was seamless! If you ever need assistance or have questions, don't hesitate to reach out.
I had a hard time receiving my documents. It took a while.
I am very satisfied with your service.
Loved the experience great and got my paper work I am thinking about doing the full training I'll wait for a discount to roll around!
We're so glad to hear that you love our services. Thank you for sharing your experience with us.
We're glad that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
I was referred to your company to register my 2 dogs as Support dogs. The experience was clear and easy to apply. My application was received and was quickly approved. I am now able to take my dogs everywhere and it has helped me tremendously!
Your convenience matters to us. We're delighted to have made the process smooth for you!
Thank for for support pets and the were fast and efficient
We're deeply grateful for your appreciation of support pets. They truly make a remarkable difference in our lives!
Great experience with Support Pets! I was able to get my documents approved like in one day, not even kidding. I most definitely buy with them again.
Thank you so much for your positive feedback! We're glad to hear that you found our process straightforward and easy.
Experience was quick and got the documents very fast!
We're glad that you are satisfied with our services, thank you for trusting Support Pets for your ESA needs.
Very fast with everything. Had no issues, fast turn around time.
We're glad to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Very good. I had no problems and very little wait time!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for the positive rating on our website, it is greatly appreciated.