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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Everything was perfect they communicate very well get back with you in a timely fashion
Awful customer service & I never received my dogs harness or extra ordered items!
This whole process took no more than 48 hours and this relieved me of a ton of stress
We're overjoyed to hear that you had a positive experience with our service! Our goal is to always provide top-notch support for you and your furry companion.
We appreciate your positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.
This have saved me thousands of dollars in a year. Very nice. Very nice. It was very nice
We're delighted our service made things easier for you! Thank you for trusting Support Pets for your ESA needs.
Extremely easy, possibly too easy. Haven't had a need to use yet but I am extremely pleased.
Thank you for your kindness! Please do not hesitate to contact our Customer Service team for any assistance that you may need.
Good, got my cat's esa papers perfectly fine, just wish it was a lil cheaper but oh well.
We're glad that you are enjoying our services, thank you for trusting Support Pets for your ESA needs.
Very easy to deal with. Customer service answered questions quickly. Documents were received quickly. All and all a quick, painful process.
We're here to make the journey as smooth as possible for you and your furry friend.
The process was easy and painless and I got the documents I needed when promised
We're delighted to hear that your experience was quick and easy! We hope you find our services beneficial.
Quick and easy process. And because of this I am able to keep my dog. Which I can't say thank you enough. The thought of having to re home him was killing me.
We're deeply touched to hear that our support pets have made such a positive impact in your life. Your words inspire us to continue our mission of providing comfort and companionship to those in need.
My experience was a good one. It's just hard to get in contact with someone about speaking with my landlord for verification.
We're delighted to have been able to assist you! If you have any further questions or need support, please don't hesitate to reach out.
It was easy, fast didn't have any issues getting my documents the only thing I had a hard time finding since I had to go back to the website was how to buy the id and certification paper and I couldn't have where to buy a vest on the website either
We're overjoyed you found our service seamless! Your satisfaction is our top priority.
Thank you for your positive rating on our website. Please contact our Customer Service team for any assistance that you need.
We appreciate your positive rating, thank you for choosing Support Pets for your ESA needs.
I have assurance that my beloved pet will be allowed to accompany me at restaurants, housing, etc. She is more than a pet, she's my best friend and only family. Thank you, Support Pets for making both our lives easier.
It is our pleasure to assist, and we hope our partnership can last for years!
The process was super easy and very affordable. Definitely will be referring people in the future.
Thank you so much! We're glad to hear you're finding our service helpful.
It was a fast and easy process and saved me from paying pet deposits and pet rent
We're delighted to hear that you're loving your experience with us!
I'm finally able to have my cats home with me. They have been with me since I lost my daughter in 2019 and I'm just so happy to be able to have them here with me and my family. They help bring my anxiety and panic attacks down to a minimum if any at all
We're so glad to hear that! Thank you for your kindness!
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Thank you for your feedback, it is greatly appreciated.
Everything from the start was really easy. Received my paperwork really fast. Thanks
We're delighted you found the process smooth and efficient! We aim to always make it as stress-free as possible for you and your furry companion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're delighted to hear that your support pet is fulfilling its role effectively! If you ever need further assistance or have any questions, feel free to reach out. Your support means the world to us and to your furry companion!