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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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This service is fantastic. I received my documents quickly and my every expectation was met.
When I needed documents for my dog, there was no issues, no headaches, just quick and to the point with all information I needed to give, and I got my documents for my dog quickly
It was quick and easy. It worked for me.
My friend also did it and there was no problem at all
This is my third year having support pets thank you you have made a great difference in my life
Pretty good all in all for the price it should be longer than one year
Need landlord verification letter but when i click the button nothing happens
Super easy & helpful! Such a smooth process with housing as well.
Having the documents I need to take my ESA animal gives me so much relief! In addition, the new freedom we have. Great adventures ahead stress free!
Hello Sarah,
That's fantastic to hear! 😊 We're thrilled that you and your ESA are experiencing such relief and newfound freedom together. Here's to many more stress-free adventures ahead!
Have a nice day.
We ran into a minor complaint, and we immediately sent our documents by email and landlord hasn't said anything yet.
Hi Rashena,
Thank you so much for supporting us, we always do our best to help our customers.
Have a nice day.
Everything was very clear. I found out a lot about support pets.
We're glad to know that you find our services beneficial, thank you for trusting our company for your ESA needs.
To be honest this is the 2nd time I get paper's with you all. The first time I got them it wasn't a problem because I didn't have to travel and now that I have to fly I have to leave him behind 😩. I had send a message to see if the ESA was good to travel and you all said yes and it's not true. I have to pay to take him in that case I should of known and gotten a ticket for Chapo also for my husband's Chanel. I told my husband he would be able to take her and he bought the ESA too and for nothing.
I have been charged for multiple things that I did not want or asked for and also still have not received any vest or tracker for my other dog which I applied 2 dogs in the doc
Everything was easy! True to form I answered questions and received my esa, no longer have to pay pet
Deposit or anything extra monthly
My provider wrote a letter for my ESA to be able to stay in my residence with me as well as sending a letter recommending my dog be trained as a PSD so I can take him more places!
Your time is valuable to us, we're glad you find our services beneficial.
I think it was ok, so far. How do you receive your paperwork?by mail
We're glad to hear of your great experience with our services, thank you for trusting Support Pets for your ESA needs.
I think it was ok, so far. How do you receive your paperwork?
Support Pets was very helpful and answered all of my questions during the process.
We're overjoyed to hear that you're pleased! We're glad that you chose our company for your ESA needs.
So greatful and thankful for this non hassle service. It gives me much hope to know businesses like Support Pets exist.
Your convenience matters to us that's why we aim for a hassle-free application process. Your gratitude means the world to us!
That'sexactly what we aim to achieve for our valued customers, and we hope you find our services beneficial too.
My experience was exceptional and documents and vest were received in a timely fashion.
Thank you for sharing your great experience with our services, and we are looking forward to a longer partnership with you.
Customer service was quick to respond when my documents were delayed. Turns out I didn't see nor complete the questionnaire! Once I did that in 48 hours I had my documents.
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being loyal to us, we are looking forward to a longer partnership with you.