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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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You guys are really helpful thank you for all what you are doing
After I got started with the lessons and then had some major medical issues came up that I could not continue they were very understanding and was very courteous about my request. Thank you all for taking the time to hear my situation and was able to help me out in the situation.
I needed an esa for my dog immediately and I got mine within a day of ordering it super happy about this
I received all documents quickly and her harness fits great! Thanks for everything!
Super easy and super fast. Also very cheap and I got the documents within 48 hours of getting approved and now I can take my dog anywhere
Going through Support Pets was so easy and everything was done quickly!
The whole process was super quick and easy, I just had to take a quiz and in a few minutes I was approved, they sent me the doctor's notes in 24hours. And I got my package within two weeks
I made some complaints because I didn't get one of the Genius Tags I bought, but they always responded to me in a timely manner and solved the problem very quickly, super attentive and the truth is that I was very grateful. I will continue to recommend them. Thank you very much.
The paperwork was great. I still not have received her chest vest and other things l paid for and ordered. That's been over a month. I am truly disappointed 😞.
This is my second year with this company. I have referred many people to them as they have made things so much easier in our lives. To have our animals/children with us and without hassles has been a blessing. Thank you.
It was quick and painless to get my pets registered
Thank you for your kind words! We're glad you are enjoying our services, thank you for making us part of your ESA journey.
This was such an easy yet thorough process. Everything went very smoothly and quickly, and I'm very appreciative to have such a wonderful service readily available.
We're overjoyed to hear that you had a great experience with us! Your satisfaction is our top priority, thank you for trusting our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that our application process didn't inconvenienced you, and we hope you find our services beneficial too.