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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Support Pets made it super easy and convenient to get my boy registered as my emotional support animal, along with all the proper documentations needed to give to my landlord and to have when traveling. Thank you guys so much.
Only giving 4 stars because I haven't actually received anything yet, but the process was very simple and was able to complete everything on my end from the comfort of my bed. Lol. Looking forward to getting all of my things for my pup.
My experience was great. It was easy and fast and hot straight to the point. Even the processing time was good I had no problems at all. I've already started to recommend people to the site.
Super easy and fast. No issues very responsive will use again
Me ayudaron a poder estar con mi mascota mucho mas tiempo ya que con sus documendos de ESA puedo llevarlo conmigo a todas partes
I presented my documents to an establishment that I was applying to rent a house from. I submitted them along with my application And received a phone call a couple of days later, telling me that the documentation on Benji was not valid. I was told the that the Doctor who signed the paperwork is being sued and that her license is not valid and she is not part of the Better Business Bureau. They stated that their legal department would not accept the documentation and said that she was under investigation.
Offer was just what I needed. My documents were received in a reasonable time frame. The only thing that I am not satisfied with is I receive multiple emails regarding an ID tag to put on the collar of my pet. I have a strictly indoor cat and he has no desire to go outside. I have no need to a tag and there is no place to decline the offer.
I requested a small vest and received a xx small. It will not go around my dog. I had to cut the vest to make it work. I guess I will have a vest that looks terrible. I can't take her out in public looking like that. Just letting you know. Not happy.
My documents got here quickly. I'm very impressed with what I got. Thank you for this service.
So far so good and I'm glad that I can move on to a new place that I don't have to worry about paying pet rent
Was a great experience. Love that it was some to get my dog certified. My dog is my whole life
It was very easy experience. The process was very smooth.
From start to finish the process was very simple and they were very responsive.
Process was easy, response was timely, documents and merchandise display quality.
I've always had a great experience with the emotion. Al support website. They've always got me. My documents needemonstrated as soon as I needed. They always keep me update it and remind me when I'm due for my next. I have recommended them to several people now.
Our fur baby knows now that she is free to go where ever we go and she's always sitting on ready.
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Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

