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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Very straightforward and easy to complete. I was able to get quick support as well when I reached out to customer support
Great experience! Didn't have any issues going through them!
Your convenience matters to us, we're glad you weren't inconvenienced by our application process.
Very Easy! The only reason i'm giving four stars is because I bought the package that included the ESA vest and tags (in April) and still haven't received an email!
We're glad you weren't inconvenienced by our application process, thank you for trusting our company for your ESA needs.
I recommend support pets. They were very helpful in assisting me to get my much needed ESA documents.
Thank you for sharing your experience! We're delighted our process was smooth for you. Thank you for choosing Support Pets for your ESA needs!
Was great and easy to setup and customer support was 10/10
We're glad that you have great experience with our services, and we hope our partnership can last for years.
I've been using Support Pets for a while and I've always had a smooth process. From the beginning with all the questions to the end where I receive my documents
We're delighted you found our website/program easy to use! Thank you for making our company part of your ESA needs.
I wasn't sure how to get my dog registered as an emotional support dog. I had asked around to several different people, vets, groomers and no one had a definite answer. I was losing hope until I discovered support pets online and they made the process so easy. I can now breathe a sigh of relief and take my dog with me wherever I go.
Relief is a beautiful thing! Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
This was the first time applying for my ESA cat documents and the whole process was very easy. The support team stayed in constant contact during the Dr approval review time. I will be using them again for my renewal.
We're overjoyed to hear that you had such a positive experience with our service! Your satisfaction is what drives us. Thank you for trusting Support Pets for your ESA needs.
Very easy and fast! Great service overall and would highly recommend to anyone in the future.
We're glad to hear of your great experience with our services, thank you for trusting Support Pets for your ESA needs.
After discovering the same name listed for both dogs it took patience (on my end) and it was fixed
Thank you for your positive feedback and rating on our website, we're glad you chose our company for your ESA needs.
Muy buena, gracias a ustedes mi perrita y yo tenemos nuestros papeles
Thank you for your positive feedback! We're glad you find our website helpful.
This program helped me get a rental for myself as well as my pet and it has been great knowing that my pet can stay with me through this program.
Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
I needed forms filled to show to the complex and they filled them out quickly and efficiently.
Thank you for the positive feedback on our website, however, a 5-star rating will be greatly appreciated.
After waiting for my order for several weeks i had to contact them. I even upgraded my ESA order. No one seemed to realize it wasn't sent? Yet it was paid for..
Very easy to work with and I got my papers very quickly for my move into a new home
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Quick response & easy very sufficient assistance. Thank you
We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
Love having my dog with me always. Liked how fast process was
Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
Everything was great and very easy sorry but I am so busy right now I'm just trying to keep this simple
Thank you for your kind words! We're glad you chose our company for your ESA needs, and we are looking forward to a longer partnership with you.
Thank you for your kind words! We're glad that you chose our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's exactly what we aim to achieve for our valued customers, a fast and easy application process. We hope you find our services beneficial too!