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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Having the opportunity to bring my puppy with me everywhere is the most important to me right now.Thank you so much
I haven't received my order yet and am still waiting. Can you tell me what is going on?
I had the approval the same day and could download papers needed. I did get a certificate in the mail as well. I'd give 5 stars but when it came to getting paperwork filled out for landlord, the link did not work. Reaching out to customer service was no help as they told me to do the same thing I was already doing and it wasn't working. Luckily for me, I got a pass from the landlord since I own my home and rent the lot. It might not be so for someone in an apartment. Customer service needs a phone number and real people to talk to in order to resolve issues like this.
Todo Muy Bien todo fue rĂ¡pido me encanto me, Siento Segura con mi chiquis
Thank you for the positive feedback on our website, we're glad you chose our company for your ESA needs.
My experience was amazing. The process was simple and understanding.
We're glad to know you have great experience with our services, and we are looking forward to a longer partnership with you.
Quick & easy! In just a few easy steps I was able to obtain legitimate support papers for my pet.
Your convenience matters to us, we're glad our application process didn't inconvenience you. And we hope you find our services beneficial too!
My order was delayed, so I reached out via email to see what the issue was. They found my order, updated my information and shipped my items out quickly.
So glad to hear our team was able to assist you quickly! Thank you for trusting Support Pets for your ESA needs.
It was great but slow at first and then we had the end was straighten out
We're glad to hear things improved for you! Thank you for trusting our company for your ESA needs.
Unhappy with service I contacted you by phone *******521 told them I had not received smaller halter for 8 lb dog nir the tags. Still have not received either.
Thank you for your feedback it is greatly appreciated. Please contact our Customer Service team for any assistance that you need.
How do I make them service dogs. The place i am at will not except my dogs as emotional support dogs they have to be service dogs
Thank you for the positive rating on our website, please contact our Customer Service team to better assist you with your inquiry.
We're so happy to hear you had a positive experience with our services, thank you for trusting Support Pets for your ESA needs.
I feel that I had personalized and quick response throughout the entire process!
It is our pleasure! We're glad you are satisfied with our services, and we are looking forward to a longer partnership with you.
It was easy to fill out forms and get the Certificate and items
Your convenience matters to us, we're glad you chose our company for your ESA needs.
Easy and wonderful experience, we'll definitely be ordering again
We're glad you find our services excellent, thank you for making Support Pets part of your ESA needs.
I have been feeling way more comfortable and also confident to be in public with large crowds.
Your convenience matters to us, and we are looking forward to a longer partnership with you.
Great they helped out. A lot and did a great job explaining
Thank you for your kind words, we're glad you chose our company to be part of your ESA journey.
Had to have the provider fill out certain docs and everyone helped get that done
So glad to hear that! And we hope you find our services beneficial too.
Quick and easy test, along with fast shipping. They got me everything I needed for my fur babies.
We appreciate your positive feedback and rating! Thank you for trusting our company for your ESA needs.
Such an easy and quick process. Just had to fill out a few questions to be approved and then had to pay. Saved money on the process and now I get to save money in rent!
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Easy and stress-free registration for loving pet parents is our goal. Thank you for being part of Support Pets family!