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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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It was smooth and easy process to do. The questions really are thought provoking and help you see where you're at mentally. It is greatly appreciative and this will help me moving forward.
This was a quick process and easy to get documentation for both of my dogs
My dog keeps.e Alive d happy.not a second with out my life line.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Smooth process, very pleased. Very quick response, had my documents in less than 24 hours.
Great customer service and awesome experience. It was fast, easy to do and was a wonderful, non stressful experience.
We're glad to hear of your great experience with our services, and we hope our partnership can last for years.
They have been very helpful and I received my paperwork quickly
Easy and stress-free registration for loving pet parents is our goal. Thank you for making our company part of your ESA journey.
They were very helpful with the situation that I'm in get approved very fast
We appreciate your feedback and the positive rating on our website. Please contact our Customer Service team for any assistance that you need.
Great communications! Great prices! Great people! Received everything rapidly and accurately!
Support Pets is great, they deliver the letter even before the time advertised!
We're delighted to hear you had a smooth and speedy experience! Thank you for trusting Support Pets for your ESA needs.
I received everything within 2-3 weeks. I'm very satisfied. I've already used the letters for housing. Thank you so much.
Thank you for the positive ratings on our website and for trusting our company for your ESA needs. We are looking forward to a longer partnership with you.
Great experience and highly responsive staff helped me connect with a physician. Thank you!
It is our pleasure to assist, thank you for making Support Pets part of your ESA journey!
Smoothly an went very well wasn't hard to go through a figure everything out. Documents was signed an email to me with in 48 hours. It was well worth the time and money.
Thank you for the positive ratings on our website, we are looking forward to a longer partnership with you.
So far so good. I had this on an earlier dog that I had. This seemed a little more difficult but I'm not sure how.
The turn around time for assistance to receive documentation for my fur babies was phenomenal. Thank you for your support!
We genuinely care about the well-being of both pets and their owners, and we're glad to hear that you found our service beneficial. Thank you for trusting Support Pets for your ESA needs.
It was easy and very informative and quick which helped very much
Thank you for your kind words! We're glad you chose our company for your ESA needs.
Everything was super straight forward and easy to navigate. The process was really quick and efficient.
We're so glad you found the process easy and efficient! Thank you for trusting Support Pets for your ESA needs.
I haven't received my order yet and am still waiting. Can you tell me what is going on?
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers, thank you for trusting Support Pets for your ESA needs.