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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Going well so far. I just filled out the questionnaire and paid. I also sent an email about my second pet.
Easy to understand website and extremely quick turnaround to receive documentation and certifications.
Thank you for the positive rating on our website, it is greatly appreciated.
Very fast and convenient and truly grateful to get the protection I need for my Emotional support animal... documents were ready and easily accepted from housing and Airlines. Thank you
I did receive my documents within the 48 hours. Being a single mother to a 4 year old son, this was a quick and good process. Helped us both a lot to have our beloved dog, Mocha, with us. I would definitely recommend Support Pets! Thank You!
Ever since I got my documents everything has been easier for me. It has lifted a big weight off my shoulder knowing I can have my support animal with me at all times
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
This is my third time renewing and this time the experience just wasn't as smooth. I had to follow up multiple times. The vest doesn't fit and I followed up letting them know. They told me I would get a follow up letting me know when it has shipped in 24-48 hours and that was over 5 days ago and I still haven't gotten anything. Just disappointed with the experience this time.
Thank you for your feedabck, it is greatly appreciated an for you continued business with our services. Please contact our Customer Service team forany assistance that you may need.
User friendly web site. Fast service and seems very knowledgeable.
Your satisfaction is what keeps us to move forward, thank you for trusting our company for your ESA needs.
Thank you for your kindness and for sharing your positive experience with our services.
I can't believe that what the ad said came into a reality
The documents were delivered in a very speedy time
Everything was included in a nice folder
The doctor's letter was also included
I am so glad I subscribed
You won't be disappointed
Thank you for your positive rating on our website it is greatly appreciated.
Great experience! And all happened in a very timely/ easy manner! Would recommend
Your convenience matters to us, we're glad you weren't inconvenienced by our application process.
Really great service with support pets. Appreciated, Thank you
We’re so glad to hear you had a great experience with our services, and we are looking forward to a longer partnership with you.
I'm in Aww with the quality, and overall details of the documents.
Thank you for noticing! We put a lot of effort into ensuring our documents are clear and comprehensive to assist you and your furry friend. Thank you for trusting our company for your ESA needs.
Thank you for your kind words, we're glad you have a great experience with our services.
It has been amazing and so worth it! It is so easy and affordable and makes everyday life so much more comfortable.
I'm using it where I can
I just need training from somebody for my puppy
Thank you for your feedback it is greatly appreciated.
We're glad to know you find our services helpful, thank you for choosing Support Pets for your ESA needs.
Quick customer service when I had an issue, lots of communication and follow up. Thanks!
It is our pleasure to assist, thank you for making our company part of your ESA journey.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad of your positive experience with our services, and we are looking forward to a longer partnership with you.