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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Easy but a little confusing because so much of the information overlaps.
Honest, quick qualification! I am so grateful for this opportunity so that I can take my dog with me where ever I go and if I need to move I know she'll be with me and not denied.
I love how they took care of everything fast and it was easy to request a ESA letter. I can now go anywhere with my furr babies.
I've been very pleased with the Support Pet's Programs so far. Looking forward to having a support animal.
Thank you for your kind words! We're glad you chose our company for your ESA needs.
I have had Support Pets in my life for many years now and have never been disappointed. Having my Zoot be my ESA has helped me tremendously and saved money in housing needs and helped with my emotional health and mental wellbeing.
Good but I don't quite understand what to do to put my second pet on.
I'm able to take my dog anywhere but Walmart now they have banned ESA pets now but anywhere else I do not have a problem.
II had no problems
T was a good experience.
I was very happy with your service
Easy and helpful process. This organization was extremely helpful and processed the request quickly. Highly recommend. Many thanks!
It was smooth and easy process to do. The questions really are thought provoking and help you see where you're at mentally. It is greatly appreciative and this will help me moving forward.
This was a quick process and easy to get documentation for both of my dogs
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers, thank you for trusting Support Pets for your ESA needs.
My dog keeps.e Alive d happy.not a second with out my life line.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Smooth process, very pleased. Very quick response, had my documents in less than 24 hours.
Great customer service and awesome experience. It was fast, easy to do and was a wonderful, non stressful experience.
We're glad to hear of your great experience with our services, and we hope our partnership can last for years.
They have been very helpful and I received my paperwork quickly
Easy and stress-free registration for loving pet parents is our goal. Thank you for making our company part of your ESA journey.
They were very helpful with the situation that I'm in get approved very fast
We appreciate your feedback and the positive rating on our website. Please contact our Customer Service team for any assistance that you need.
Great communications! Great prices! Great people! Received everything rapidly and accurately!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Teresa,
We're thrilled to hear that you had a smooth experience obtaining your ESA letter with Support Pets! Making sure you and your furry companions can go anywhere together is what we're all about. If you have any further questions or need assistance, feel free to reach out to us anytime.
Have a nice day.