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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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My experience was great easy and when I had questions they were quickly answered
Great needed help with obtaining the letter that had not come in my email but I now have it thanks a lot
We're delighted to hear you're happy with our service! Thank you for your trust and support.
Process was quick to get my dog service animal paper but I still haven't received anything to give to my landlord
Thank you for your kind words! A 5-star rating will be greatly appreciated.
It is perfect for your apartments despite the issue if its 2 they do ask for more documentation
Support Pets are indeed a great fit for apartment living. Thank you for trusting Support Pets for your ESA needs.
I had a traumatic experience which has scared me and my pet is my only comfort
Your convenience matters to us, we're glad you weren't inconvenienced by our application process.
Terrible customer service in all ways possible. Issues were not resolved.
Super fast response! I got my papers within a day. I recommend Support Pets to all my friends.
Your time is valuable to us which we why we try to respond as fast as we can, thank you for your trust.
I was able to keep my pet since my landlord was telling me I had to get rid of him and I can't live without him
Thanks so much for the love! Thank you for making our company part of your ESA journey.
I'm pleased with the results of the support pets. I have two loving cats and there my support!
It is our pleasure to assist, we're glad you chose our company for your ESA needs.
I do get my documents, with the doctor's letter, eventually sent. I always have to inquire about when they will finally be sent, and always receive them 4-6 weeks later.
Thank you for your feedback, please contact our Customer Service team for any assistance that you need.
Very easy and helpful. Documents are very accurate and professionally written. I'll recommend to everyone!
Super easy to get and the details are explained clearly of what ESA is and how it works etc.
Thank you for your support! We're glad you see the value in having an ESA letter.
Very easy to access,quick response, Took a minute but was easy to print.
Thank you for trusting our company for your ESA needs, and a 5-star rating will be greatly appreciated.
Excellent however I will need another document. Housing report soon
Thank you for providing a positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you may need.
It was fast and easy now my navy can cover everywhere with me!
Thanks for the positive feedback! We're glad of your great experience with our services.
Simple process, from start to finish. Quick turn around time with receiving our documents.
Your time is valuable to us, we're glad you weren't inconvenienced by our application process, and we hope you find our services beneficial.
The process was fast and easy! Really streamline and to the point. I highly recommend it to anyone.
We're glad to hear you had a positive experience with us! Thank you for your trust and support.
I was so happy with service and product delivery! Everything was as promised.
We're delighted to hear that you had a positive experience with our service! Thank you for trusting Support Pets for your ESA needs.
I registered my cat to be my emotional support animal and didn't realize until I paid that this is only good for 1 year! All that money wasted! If you want your pet registered to be your emotional support animal then make sure you look and find the official ESA website!
They are worth it! Was able to get all the documents I need for emotional support
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your time is valuable to us that is why we aim to provide a fast and easy application process, we hope you find it beneficial too!