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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I overall am kinda disappointed because I was expecting to get a harness and way more for the price I paid but all I got was a certificate, papers, a esa tracker tag!
Thank you for your feedback it is greatly appreciated.
I really don't have anything else to say so I will just babble on and on
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
The process was quick. However you do not have a confirm page that lists exactly what is ordered before paying. So I wasn't sure exactly what I was getting. It would be nice to see this is what you ordered. This is what is included with your specific purchase. I then had to contact customer service. It took several people transferring me all through email. Each time I would get the same generic message in email format. I also could not find an actual number for questions. The issues I had were all resolved in the end and is what actually matters but no less frustrating.
The experience was a thoughtful one, all my questions were answered during the entire process.
An easy application process is what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
I have 3 pets took less than a week to have them all certified :)
That's exactly what we aim to achieve for our valued customers, thank you for making our company part of your ESA needs.
Thank you for your kind words! We're glad you are satisfied with our services, thank you for trusting our company for your ESA needs.
It was not a difficult process which I am appreciative of however I think the card and certificate should be wrapped in the original cost. Thank you for providing these services!
We're glad to hear that your experience was painless! We are looking forward to a longer partnership with you.
Super quick, and helpful
All questions answered and received my documents next day
We're glad you found the process smooth and straightforward! Thank you for trusting our company for your ESA needs.
Passed the PetScreening process and now my pet loves with me no deposit or rent due. She's a happy doggy
Thank you for loyalty, we're glad you chose our company for your ESA needs.
Easy and very satisfying experience so helpful and secure documentation
We're glad you find our services excellent, and we are looking forward to a longer partnership with you.
It is our pleasure, thank you for making Support Pets for your ESA needs.
I placed an awful lot of emails and request in to ensure they would follow through on my reissue
Thank you for your feedback, it is greatly appreciated.
Easy to sign up and get my dog registered. Easy to get paperwork and documentation
Easy, simple, and stress-free registration for loving pet parents is our goal. Thank you for trusting our company for your ESA needs.
It was a quick response and all the documents were easily available. No issues whatsoever.
We're over the moon that you found our service amazing! Thank you for choosing our company for your ESA needs.
Easy process and u did receive all materials at my house really quick. Super recommend
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Never receive my paperwork. All y'all I wanna do is take people's money and then try to get them to get a higher package, a higher package, another higher package. It never ends with you guys, I think
Fue rápido, agradezco mucho darme la oportunidad de mantener mi mascota, mi bebe canino junto a mi en cualquier lugar.
We're glad you find our our services excellent, thank you for making our company part of your ESA needs.
The process was straight forward and seamless. Thank you so much!
We're delighted you found our service speedy and efficient! Please do not hesitate to contact our Customer Service team for any assistance that you may need.
It didn't take long to get my stuff. I was able to find everything i was looking for without a problem.
Easy and stress-free registration for loving pet parents is our goal. Thank you for making us part of your ESA journey.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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