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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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My experience was smooth and great. I love how I was able to put my stuff in my self and not have to talk to someone in person
Amazing experience, already have everything. Will be renewing next year
We're glad of your amazing experience with our services, thank you for your trust!
I was looking for a application that had a straight forward process and was not overly tedious. I appreciated the site layout and quiz style being used to help figure out if I qualified for an ESA letter
Thank you for the positive feedback on our website, please do not hesitate to contact our Customer Service team for any assistance that you may need.
Excellent services, quick response, I received my letter in 24 hours
Easy and stress-free registration for loving pet parents is our goal. Thank you for your trust.
We're glad of your amazing experience with our services, thank you for making our company part of your ESA journey.
Quick. Fast response, quick turnover, everything i needed
We're delighted to hear that you think so! Thank you for making our company part of your ESA journey.
Fantastic! They are very professional! I really recommend it!
We're thrilled to hear you're loving our service! 😊
Great experience the best real quick service. I can wait to take Luna with me on vacation she is my support every where I go, thank to you for helping me out
We're so glad to hear that you're finding support through our services! Thank you for choosing our company for your ESA needs.
Was a great experience with no issues applied answered a questionnaire and received my letter with in a day or so.
Easy and stress-free registration for loving pet parents is our goal. Thank you for your trust!
Although I did have to fill out the questionnaire multiple times because they kept having an issue, overall good experience for what you pay. Great documentation and will use in future! Thanks guys!
We're delighted to hear that you found our service helpful. Thank you for choosing Support Pets for your ESA needs
Glad to have the paperwork to back up my support pet. Putter is now ESA approved!
We're glad you are enjoying our services, thank you for your trust!
The process was smooth and efficient, I got my documents promptly and accurately.
Your convenience matters to us that's why we aim to provide a fast and easy application process.
Navigation of the website was easy and the certification process was straightforward and as simple as it could've been.
Easy and stress-free registration for loving pet parents is our goal.
That are fast with sending documents and the customer service response is awesome
Thank you for your kind words! We're glad you find our services awesome! Thank you for trusting Support Pets for your ESA needs.
Your feedback is important to us, we're glad you are satisfied with our services, thank you for your trust!
Everything was super fast and super easy.i highly recommend
Delighted to hear you had a smooth experience! We hope you find our services beneficial too.
Everything went very good will shop here again. Thank you so much
We're delighted to hear you had a positive experience! We are looking forward to a longer partnership with you.
Very easy n fast in getting my certificate. I get to have my pets with me in most times don't have to leave them home alone anymore
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
The process was very fast but I gave it 4 stars because I feel like I got charge a hidden fee somewhere. But I will give more once my approval goes through.
Update: got my approval 7 days after filing and I am happy with it. The company is helpful if you need approval for apartments.
It was a great comfort for me to be able to register my cat,Toby, as an emotional support pet. The process was straightforward and I received the documents, vest, and collar tag sooner than expected. I am so thankful!
We're truly glad to hear that our service has brought comfort your way! Thank you for your trust.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for sharing your experience with our services, thank you for your trust!