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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Not applicable I prefer not to answer I'm try to be polite customer not satisfied at all
Great experience. No complaints from support pets ESA process.
We're delighted you had a positive experience with our services, thank you for your trust.
Easy way to get your pet ESA certified! Highly recommend. Great customer service as well.
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
I find it crap that other websites have the vest and all that stuff included in their price and that's exactly what I thought I was buying instead you charge me another $90 on top of the paperwork price just to get a vest and of course nobody ever responds to messages
Everything was smooth and easy, i appreciate that thanks to you, i can be with my pet feeling better when i need her.
We're thrilled to hear you found the process straightforward! We hope you find our services beneficial too.
Thank you for your kind words! We're glad of your great experience with our services, thank you for your trust.
Went very smooth, was done quickly and efficiently. Would definitely recommend :)
We're delighted to hear that you found the process smooth sailing! Thank you for your trust.
My dog was Doctor approved very quickly and the package with card, tag and info arrived the same week.
Your time is valuable to us which is why we aim to provide a fast and easy application process for our valued customers.
Fue excelente me ayudaron muchísimo y de manera rápida para poder tener a mi perrita conmigo
Pets have a special way of bringing joy and comfort into our lives. Thank you for your trust.
My experience was good. The therapist was very judgmental though about my medications i've been on for years which wasn't up to her. My package took a while to come in but other wise everything was good.
Thank you for trusting our company for your ESA needs.
The quiz is easy to do but it was not recording my answers which made me have to redue it about 7 different times after it keep saying I was approved and the doctor just need to look at my profile. This was very frustrating because the customer service people would tell me to re due the quiz even the I had already done it multiple times and then the doctor would get back to me.
Thank you for the positive rating on our website. Thank you for your trust.
I'm glad I have my Esa now, but if I have done my research I should have went through the government one. It was cheaper and wasn't as sketchy to use.
We're glad to hear you had a positive experience! Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!
My cats got certified with a quick and efficient process. Now I'm able to travel with my cats freely.
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Pleasant experience. The process was quick and simple. Would definitely recommend your service to my friends and family. Thanks again…
We're glad of your awesome experience with our services, we're glad you chose our company for your ESA needs.
Thank you for helping me so that Expresso can live with me in my apartment!
It is always our pleasure to assist, thank you for your trust.
My building was trying to charge a pet fee after 7 years of me and my dog already living there. Anyways another tenant told me to get an ESA letter I found Support pets and got my documents in less than 48 hours. Gave it to my buildings management office and got no issues! My pet fee was voided.
We're delighted to hear you had such a positive experience with us!
Thanks for your service. They have been very beneficial to me
It is our pleasure! Thank you for your trust!
It was great, i haven't receive package yet from you guys.
Thank you
Carlos
Thank you for your positive ratings on our website, please contact our Customer Service team for any assistance that you need.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that you received what you needed! Thank you for trusting our company for your ESA journey.