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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Dogs name is Dixie and it came with a very convoluted, incorrect name. Can provide a picture if helpful
It's the best thing I've done because I can have my Molly in my apartment, thank you
We're glad about your great experience with our services, a 5-star rating will be greatly appreciated.
Excellent experience, it was easy and quick thanks for the help
Delighted to have made your experience seamless! Our goal is always to provide swift and supportive service for you and your furry friend, thank you for your trust.
Got my certifications within a few days. Have already submitted to my land lord and am able to save $400 on a pet deposit and everything has been approved with the documents sent to me. Wonderful! I've referred my friends and family.
We're delighted to hear you had a positive experience with us! Thank you for trusting our company for your ESA needs.
We really needed to amend the ESA paperwork to show two owners for two pets. Customer support informed us that it wasn't possible and we would have to apply for another certification for a second pet.
Thank you for the positive rating on our website, thank you for your trust.
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Thank you for the ratings! It is greatly appreciated.
Great service, very quick. Was able to get my pet certified and started on training asap
Thank you for sharing your experience! We're glad to hear our service met your expectations.
Set up was easy and everything worked as it was intended but the spam of unrelated emails to upsell more services by support pets was unnecessary and extremely overwhelming for someone with anxiety. They send you emails that make you feel like a bad pet owner for not buying their additional services.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Thank you for all of your help with your services. This process was easy and quick.
We're thrilled to hear that our process was smooth for you. Thank you for trusting our company for your ESA needs.
I needed to exchange the harness collar I purchased for a bigger one, needed a medium. They said they would send out to me but haven't received it as of yet.
We're delighted you had a pleasant experience with our services, thank you for trusting our company for your ESA needs.
All went well, price is expensive, documents were able to be used.
Your positive rating is greatly appreciated, thank you!
I recently needed to register my dogs as emotional support pets, and the service I received was nothing short of spectacular. The team went above and beyond, providing me with all the necessary documents quickly and efficiently. Their dedication and understanding made the process so much easier, and their attention to detail ensured that everything was perfectly in order. I am truly grateful for their help and highly recommend their services to anyone in need of support with pet registrations. They really do care about making things stress-free for both the pets and their owners!
We're delighted to have been able to assist you beyond expectations. Thank you for your trust!
It was easy and efficient. It allowed me to get everything I needed in a timely manner.
Thank you for your positive rating on our website, it is greatly appreciated.
Very efficient company! Easy, quick service. Better than I expected!
We're delighted to hear you had a great experience with us! Thank you for your trust.
None it's a great experience with the company easy as always
Thank you for the positive rating on our website, and we are looking forward to a longer partnership with you.
So easy and quick! I was nervous about it not being legitimate but it definitely was and I'm so glad I did it!
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Support Pets has quick and easy process of receiving the certification.
A fast and easy application process is what we aim to achieve for our valued customers, and we hope you find our services beneficial.
I love that this program sought to truly understand my medical issues and why my support animal was necessary. Great documentation too.
Delighted to hear that you found our service easy and beneficial! Thank you for trusting our company for your ESA needs.
Information was easy to access and the process was very straightforward. I obtained ESA documents for both of my cats, and the price was fair! Would recommend to others.
Nothing can be compared to the comfort our ESA can provide, thank you for making our company part of your ESA journey.
I was quickly approved and no pushback from my landlord. I didn't have to pay a pet deposit nor pet rent.
Thank you for sharing your experience with us! We're glad to hear that our service met your needs.
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Please contact our Customer Service team for any assistance that you need. Thank you for the positive rating on our website.