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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Not great. Having to carry papers is hard! A business card with info on my dog would have been easier! I spent $ 134 with nothing to put on my LaCieā¦. Very disappointing
It seemed to go rather good.only one slight hitch in the beginning.
Thank you for sharing your experience with us! We're glad you had a positive time.
I'm thankful for this service and them being able to identify my needs!
Thank you for your support! We're here for you and your furry friends every step of the way.
Support Pets was very quick to respond to all me emails and working with me well to add a second pet to my ESA document. They were nice and very helpful.
Your time is valuable to us that's why we respond as quickly as we can, thank you for making Support Pets part of your ESA journey.
Good service and verification will refer others to you for the service
We're glad of your great experience with our services, thank you for trusting Support Pets for your ESA needs.
It's been great so far and would recommend to anyone it's amazing and saved me a lot of hassle. Most simple and easiest to use by far thank you ESA.
That's wonderful to hear! We're glad we could help you quickly when you needed it most.
Very helpful and easy to navigate. I will definitely continue to use them.
Thank you for sharing your great experience with our services, and we are looking forward to a longer partnership with you.
Good because i got my documents bad because it took over a month to get it fixed and still have not received my tag and my vest for My dog
Thank you for the feedback it is greatly appreciated, please do not hesitate to contact our Customer Service team for any assistance you need.
It was easy Everything was explained and they also do follow ups and gives alot of information. I love it 10s across the board!
Thank you for the positive rating on our website, we're glad you chose our company for your ESA needs.
Product claimed I can take my dogo anywhere and does just that so thank you. Not allot of places still do that
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
Fast, easy and a great price even with a little trouble on my end printing it customer service was able too help
Thank you for sharing your experience with us! We're glad to hear it was fast and easy for you.
We're glad of your awesome experience with our services, thank you for trusting Support Pets for your ESA needs.
I paid over $100 for the package only to find out the total package didn't include the vest and associated paperwork even though I selected that I wanted it. I ended up paying another bunch of money
We apologize for any inconvenience this has caused you. To better assist you, one of our Customer Support Representatives will get back to you within 24 to 48 hours, for immediate concerns you may also contact us at www.supportpets.com or [email protected] thank you for your patience.
Super excited about my certification! The site is professional and easy to use!
We're glad you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.
I am 64 years old and this is the first time I used this website for my 2-dogs. It was so easy to get the documents that is needed to travel with my dogs without any problems or hesitation. I answered the medical questions and I was approved right away. There was a fee for the documents, but the charges for 2-dogs I was able to afford.
Thank you for choosing Support Pets for your ESA needs, we hope you find our services beneficial.
I ordered ur dog tag that u give away but pay 5$ For shipping. I placed that order weeks and weeks ago and STILL don't have a tag OR my 5$. I told y'all last week to forget it just refund my 5$ shipping fee and I still have yet to receive my refund.
We apologize for any inconvenience this has caused you. To better assist you, one of our Customer Support Representatives will get back to you within 24 to 48 hours, for immediate concerns you may also contact us at www.supportpets.com or [email protected] thank you for your patience.
My landlord gave me additional documents to fill out to accept my ESA animal. Support Pets was responsive and prompt and it took 6 days for the whole process.
Thanks for your kind words! We're glad you find our services helpful.
I was concern as my HOA does not allow pets, and a friend recommended this service. I immediately connected and what a nice surprise: great service, detailed information, professional guides, all in one place to care for my rescue pet and for myself. Thank you!
Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.
Just follow the instructions, answer some questions, and a short wait to see if you and your animal qualifies. They do a great job following up to make sure you have everything you need.
That's exactly what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.
I have not had an opportunity to travel with my pet yet since I enrolled her but we will be traveling again soon. Also we haven't received her tag in case she gets away. It was suggested that I enroll her with support pets. By the way we're both seniors.
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. To better assist you, one of our Customer Support Representatives will get back to you within 24 to 48 hours, for immediate concerns you may also contact us at www.supportpets.com or [email protected] thank you for your patience.