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Support Pets

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,521
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

57,250 reviews

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Florida
1 review
0 helpful votes
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Sophie
July 11, 2024

It was easy to qualify and fast! I'm so happy to have found this. It's made me feel so secure and happy to have Sophie with me at all times.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad our application process didn't inconvenience you, thank you for trusting Support Pets for your ESA needs.

Arizona
1 review
0 helpful votes
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Great!
July 11, 2024

Amazing and very stress free process! Good job and great customer service!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad you have great experience with our services, and we look forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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Awesome
July 11, 2024

Fast and easy. Friendly service. Highly recommended. Good 👍

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your sharing your awesome feedback with us, and we look forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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I'm very pleased with Support Pets. I definitely want to continue with next step of Psychiatric Service Training. However, my busy summer schedule prevents us now from signing up for classes. Can you place my Psychiatric Service account request for training Jaxx dog 🐕 until late summer after Labor Day when we can focus on consistent training without any distractions.
Thank you. Beverly Meeks, Florida 🌴🏝😎

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for trusting Support Pes for your ESA needs, we're glad we can be of help.

Arkansas
2 reviews
0 helpful votes
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SUPPORT PETS SAVED MY LIFE..
July 11, 2024

I would experience loneliness and feelings of being so scared by myself.but with Support Pets and my Gypsy I finally feel human for the first time in 5 years.Thank you aa million times over..

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

That's incredible to hear! We're so glad Support Pets could make a positive impact for you!

Florida
1 review
0 helpful votes
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Process was simple and very quick. I went to my primary care physician and was told I had to go through 2 weeks of appointment with a Mental Health Dr in order to get a support pet prescribed. I heard about support pets and it was much simpler and less hassle. Less expensive too.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for sharing your experience! We're glad to hear that the process was straightforward for you.

Minnesota
1 review
0 helpful votes
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Excellent
July 11, 2024
Updated review

Outstanding service. Easy to get a hold of
Questions are always answered.!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your support! We're glad to hear you're pleased.


You people are wonderful
June 4, 2023
Previous review

You people are wonderful. Always available and go the extra mile to keep me informed. You read my messages right away. The girls on the phone are so helpful and informative!@

Date of experience: June 3, 2023
Virginia
1 review
0 helpful votes
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All is good
July 11, 2024

I am a disable veteran and my pets are more to me than that! When I needed more documentation of what they mean to me and my emotional support your made that happen. I thank you for the service and support provided by your staff.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

That's wonderful to hear! We're glad you are enjoying our services, thank you for trusting our company for your ESA needs.

Arkansas
1 review
0 helpful votes
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Super easy, I'm so happy I have her certified! I've told so many people about it and told them that if they wanted to get theirs certified then to use y'all (:

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad you weren't inconvenienced by our application process, we hope you find our services beneficial.

South Carolina
1 review
0 helpful votes
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Pretty painless experience
July 11, 2024

We got the certificate quickly and easily and can now take our pup with us to hotels, etc.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad you weren't inconvenienced by our application process, thank you for trusting Support Pets for your ESA needs.

Oregon
1 review
0 helpful votes
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Satisfied
July 11, 2024

I'm happy with the service provided to myself. I don't enjoy all the emails though

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction is what keeps us moving forward, we are looking forward to a longer partnership with you.

Pennsylvania
1 review
0 helpful votes
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I messed up and put my name instead of my pets and customer service was great, fixed the problem quickly and got my paperwork to me.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service.

Texas
1 review
0 helpful votes
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A piece of mind
July 11, 2024

It's a peace of mind where you don't have to worry. I was always upsetting afraid and living up under like fear of my dog being taken, but it's a piece of mind to have esa and a if you have emotional support puppy then try ESA the best they're Expedia.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Washington
1 review
0 helpful votes
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Thank you support pets
July 11, 2024
Updated review

I have been a Support Pets customer since 2022 and could never be happier. Support Pets understands your needs for you and your pet and customer service team are wonderful. If there is any questions or concerns customer service team will reach back and get the issue resolved. Support Pets offers services and products that fits your pets needs and I appreciate this very much.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to assist, we're glad you chose our company for your ESA needs.


Renewal of Service
July 5, 2023
Previous review

I am very pleased with the service and help it was a breeze!

Date of experience: July 5, 2023
California
1 review
0 helpful votes
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ESA process
July 11, 2024

Super easy and fast. Got my documents right away. Now my cat is able to go with me when I need her the most.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

That's fantastic to hear! We're glad to make the process smooth for you.

Florida
1 review
0 helpful votes
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Satisfaction
July 11, 2024

I'm satisfied with this new package provided. Thank you so much

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your satisfaction means a lot to us, thank you for choosing Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
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Very good
July 11, 2024

Customer service was Very good and had my answers immediately

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad you are satisfied with our services, thank you for making our company part of your ESA journey.

Texas
1 review
0 helpful votes
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Peace of mind
July 11, 2024

As a renter and someone who suffers from PTSD this gave me peace of mind that my dog could always stay with me.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Peace of mind is what we aim to provide! Thank you for trusting our company for your ESA needs.

New York
1 review
0 helpful votes
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Good service
July 11, 2024

It was a quick and easy process to get my dog certified with no problem!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad of your great experience with our services, and we hope our partnership can last for years.

Texas
1 review
0 helpful votes
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Quick and Easy
July 11, 2024

This is really a great service. The information was straight forward, the website was easy to use, and I was able to get my 2 dogs signed up for ESA. The customer service is great! They get back to you and keep you updated- like they did with me when I had to have the Dr. sign my apt form for my pets. It's really great to find a service that is online, decently priced, and able to fit your needs without going through a bunch of hoops.
I will definitely recommend and use again!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad you found the process quick and easy.