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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The service was nice to be able to do online however I wish I had been more knowledgeable about what I needed unfortunately for me they only allow one ESA pet where i moved to and then the second cat would have been an different type of which I did not grt that type of licensing and they said I had to get rid of one of my cats still. It's so traumatic and unfair the place but it's enforced. I wish I could have talk to someone in person but I'm gratefu
We aim to provide fast and economical solutions for ESA letters. Thank you for trusting Support Pets for your ESA needs.
We're glad you weren't inconvenienced by our application process, thank you for trusting our company for your ESA needs.
An easy application process is what we aim to achieve for our valued customers, thank you for trusting our company for your ESA needs.
We're glad of your excellent experience with our services, thank you for making Support Pets part of your ESA needs.
Thank you for sharing your great experience with our services, we look forward to a longer partnership with you.
Was very simple and received my documents in a few days. I would definitely recommend this company.
We're glad you weren't inconvenienced by our application process, thank you for trusting our company for your ESA needs.
I had no issues getting all set up with my new apartment with these ESA documents. Very hassle free.
My complex did have to verify as well and it went through just fine. 2 thumbs up!
Thank you
Thank you for your trust, we're glad you chose our company for your ESA needs.
I've struggled with depression my whole life. To be able to find this site to help get my emotional support pet certified conveniently is a great relief.
I have had a rough year. My mom passed away in my care 6 months ago. My health took the brunt of my pain and fear. I lost most days but I have Cassie. She was my caregiver and life line. Because I can take her anywhere. It has saved me. Yesterday I stayed at a Hilton. When I checked in they asked me if she was a service dog, I said yes and no problems and no upcharge. One less expense to worry about as every price is sky rocketing now! Thank you! Thank you!
Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.
I needed an updated EAS letter for my apartment and was moving in a few weeeks. They did it quick and fast!
We're so glad you had a quick and positive experience! Thank you for trusting Support Pets for your ESA needs.
Quick and efficient. I enjoyed the questions and extra offers
We're glad you found our service quick and efficient! Thank you for trusting our company for your ESA needs.
I wish I received more than just papers for the price I paid. Seems overpriced
Thank you for your feedback it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance you need.
Thank you for sharing your great experience with our services, and we look forward to a longer partnership with you.
Application was done under my name and husband paid but documents were sent under his name instead of mine.currently waiting on new documents
We're glad you are enjoying our services, thank you for making Support Pets part of your ESA needs.
The questionary was easy to fill, they answered all my questions and the documents were send on time.
We're glad you had a great experience with us! And we look forward to a longer partnership with you.
I received communications and my documents early in a timely manner. Would recommend support pets!
That's exactly what we aim to achieve for our valued customers, thank you for making Support Pets part of your ESA journey.
Ty got it called about getting my letter I got my letter. Thank you very much. I hope this is enough typing for you. Thank you.
Thank you for the positive rating on our website, and we look forward to a longer partnership with you.
It was time efficient and very helpful! Now I have less stress to worry about and saves money from apartment fees.
Thank you for your kind words! We're glad you chose our company for your ESA needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience! We're glad to hear it was easy and convenient for you.