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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I thought a small card like a credit card sized proof of documentation instead of having to bring a folder everywhere & has to be renued every year. My bulldog is 30 pounds now, she's a puppy. What happens when they see a 60 lb bulldog & you wrote 30 lbs on there!
I had no issues filling out or uploading any documents. Everything was user friendly
Hi Kendall.
Thanks for selecting Support Pets. It’s great to hear that our services have met your expectations.
Have a nice day.
It is wonderful not to have to worry about taking my pet with me when I travel!
The process was simple I'm so excited to be able to take my poodle with me where ever I go 🥰
Hi April
Thanks for choosing our company!
We're glad to hear that you found the process simple and are excited about having your poodle with you.
Have a nice day.
I have had no issues when traveling with our pet at all. No issues being accepted at any hotel. Thank you
I had to have a brain tumor removed a couple of years back. I can say the affects have been huge for my health. My dog PeeWee never left my side. He has been a great comfort to me. If you get the chance to do this please use these. They made it so easy for me. No regrets.
Hi Shirley,
We're glad to hear that PeeWee has been such a comforting presence for you during your recovery. It's stories like yours that remind us of the invaluable support emotional support animals can provide. We're honored to have been a part of your journey and are thrilled that our services made the process easy for you.
Have a great day!
So far it's easy and straight forward. I enjoyed how simple the process was.
It is my greatest joy having my two fur babies with me at all times. Both are from rescue situations. They bring me comfort.
My experience was great. Took a little time but well worth the wait. Support was always available
Hi Mark,
Thank you for sharing your positive experience with us! We're glad to hear that you found it well worth the wait. Our support team is always here to assist.
Have a nice day!
Quick and easy! Nice to have the reassurance that I can take my BFF wherever I go!
It's been the best experience getting my dog Nova registered! I was so nervous to take the leap but I'm so glad I did! Now I can take her everywhere with me with zero issues! Thank you guys so much!
I got what i needed in a timely manner. The documents are legit and i had a professional review them. Were all good.
Hi Abigail,
We're thrilled to hear that you received what you needed promptly and that everything checked out with a professional review. Thank you for choosing Support Pets!
Have a great day!
I can't wait for My Baby Niko to become my ESA and Service Dog! I need him with me wherever I go for my Emotional Support!
Had a problem with the vest. It was handled quickly and received a new one in a short amount of time
Hello Lynne,
Thank you for sharing your experience! We're glad to hear that the issue with the vest was resolved quickly and that you received a new one in a short amount of time. We strive to provide quick responses and handle any issues promptly.
Have a wonderful day!
Great will contact again for my new puppy really helps sometimes when renting and being disabled mentally
Hi Keisha,
We’re grateful for your choice of Support Pets and happy to know that you’re satisfied with our services.
Have a nice day!
Easy directions. Questionnaire was comprehensive and medically sound.
This service was quick and easy, very effective and helpful in assisting me with securing my fur baby placement with rights to protect him for living in my apartment with polices from my landlord, also for the purpose of travel. This service made life so much easier and efficient for me having my emotional support trusted fury friend. Thank you again for all your help, it is much appreciated. I highly recommend this service for anyone looking to secure rights for their pet.
Hello Timaira,
Thank you for using Support Pets. We’re glad to hear that you’re happy with the services we provide.
Have a nice day!
It has been gratifying to know that I can now travel n go anywhere with my Bentley!
Thank you
Hi Karen,
We’re pleased that you chose Support Pets and that our services have met your satisfaction.
Have a nice day!
It was so easy you just answer a few questions about your pet and they give you a certified paper so that you can bring your pet in anywhere even restaurants, but I prefer not to bring them to restaurants because of the food real great great company to work with it was so simple it is so easy to do. I love my pet and I hate the fact I have to be away from her for even For five minutes She is literally my support animal. I request everybody to do this like I said before it's so easy.
Hello Debbie
Thanks for choosing Support Pets. We’re excited to hear that you’re happy with our services.
Have a great day.
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Hello Nancy,
We regret the issues you’ve experienced, we're very sorry and will do our best to help you!
Please check the private message we’ve sent for more information. Have a good day.