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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. My Daisy has been my saving grace! Haven't received anything on my order consisting of her vest, tag, etc….
Everything was very simple and quick. I was very happy at how quck and easy it was. I ordered a genius tag and never recieved it. I was very disappointed.
Hello Mallisa,
We appreciate your comments and regret any trouble caused. Please check your private messages for details on how to fix this.
Very easy process and happy I was able to certify 2 docs at one time
Hi Janalyn,
We're happy to know you’re pleased with Support Pets. Feel free to reach out if you need us. Have a great day ahead!
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Hi Carlos,
Thank you for the 5 stars! If you ever need anything, don’t hesitate to contact us!
Amazing and easy to navigate website and response time so fast
Hi Margie,
We're so glad you enjoyed our service at Support Pets. If you have any questions, we’re here to help. Wishing you a great day!
THey took awhile but all my document was received in 48 hours
Hi Kevin,
We're pleased to know that you’re happy with Support Pets. We're here whenever you need us. Have a wonderful day!
It wasn't hard to fill out paperwork I needed to get my dog protected and so her breed can't be used against her and so she could continue showing me the love and support I need
Hi Melanie,
We're glad to hear that you’re satisfied with Support Pets. If you have any questions, just reach out. Have a fantastic day!
Thank you guys for a fast and reliable experience we loved how easy it was to answer all questions and submit our form
Hello Juan,
We’re so pleased that Support Pets could assist you. We're here for you if you need us. Wishing you a great day ahead!
This process to register both my dogs as ESA's was very quick and easy. I filled the form and within 24 hours I got my documents with them both registered.
HI Natasha,
We're delighted you had a positive experience with Support Pets. If you need anything, we're just a message away. Enjoy your day!
Hello David,
We’re so happy to hear that you’re pleased with Support Pets. If you need anything, don’t hesitate to contact us. Enjoy your day!
Easy and helpful ……………….,,,,………….,.,,…………,,,………………….
Hi Richard,
We're glad to hear that you’re satisfied with Support Pets. If you have any questions, we're just a message away. Have a wonderful day!
I think it's too expensive. I do not understand why it cost me so much for some pieces of paper that I could have come up with on my own.
Hello Esther,
We apologize if there was any confusion. Our prices are clearly listed, and you can find detailed information about our services on our website. You have the choice to use or not use our services. We provide exactly what we advertise: an ESA letter issued by a licensed doctor.
Have a nice day.
My shipment said it would be deliver in 4-6 weeks but had arrived in 1-2 weeks. They had the doctor sign the documents and I had received a folder for all of my ESA information with a pet tag and a card for him. I was very please and will recommend!
Hi Eja,
We’re delighted to know that you had a positive experience with Support Pets. We're here to help if you need us. Wishing you a great day ahead!
I got accepted right away. It was such a easy process worth of money. I suggest everybody try this company. They are very resourceful and very reliable.
Hi Shayla,
We’re pleased to know you’re happy with Support Pets. We're just a message away if you need us. Enjoy your day!
The service was informative and efficient. I spelled my first name wrong (of all things!) and it was corrected promptly. I appreciate the customer service!
Hello Rose,
We're so glad you had a good experience with Support Pets. Don’t hesitate to contact us if you have any questions. Have a great day!
After talking to a therapist, they suggested find or training a dog to be my emotional support animal. After doing some research I came upon this site. Filled out all the questions and gave me the same response my therapist gave. I got my dog registered as my support animal.
Hello Jamison,
We're happy to hear that you had a positive experience with Support Pets. We're here if you need us. Have a wonderful day!
Very professional customer service. Knew exactly what I was requesting and assisted me in choosing the correct size and color. Thank you.
Hello Deborah,
We’re delighted to hear that you’re pleased with our service! Your satisfaction means a lot to us. Have a great day!
Needed complete paperwork that I did have and was deleted. They resent all paperwork In a timely manner.
Hello Jean,
We’re thrilled you enjoyed our service at Support Pets. We're here if you have any questions. Have a great day ahead!
My experience was excellent. Very easy and helpful. Definitely would recommend
Hi Morgan,
We're pleased to know that Support Pets could assist you. Feel free to reach out if you need anything. Have a lovely day!
The vests are too big and I sent a text but never got a response back. The paper work doesn't do anything if I don't have vests that fit them
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Hi Chris,
We’re sorry for any inconvenience caused. A private message with steps to resolve the issue has been sent. Thank you for your feedback.