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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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My documents came fast, can't wait till i move into my apartment.
Hello Michael,
We’re so happy to hear you enjoyed the service! Thanks for your feedback, and have a fantastic day!
Because of their excellent advice, quick turnaround, and outstanding service, I always enjoy renewing my letter with Support Pet.
Hello Andia,
Thank you for your kind words! It’s great to know you’re satisfied. Wishing you a wonderful day ahead!
Very easy to obtain the certificate, good communication online, no obstacles! Would recommend it 100%!
Hello Anca,
Your positive feedback is much appreciated! We’re thrilled to hear everything went well. Have an amazing day!
Great and fast service, easy to do, very happy with the outcome
Hi Brunilda,
We’re so grateful for your review! Thanks for choosing us, and have a great rest of your day!
Fast and easy and any issues just reach out and they're quick to help!
Hello Richard,
Thank you for your wonderful feedback! We’re delighted we could meet your expectations. Hope you have a fantastic day!
It was easy and fast to get everything needed for my Pet to be with me all the time
Hello Kiara,
We really appreciate your feedback! It’s great to know we could help. Have an awesome day ahead!
I would recommend to my friends. I am so pleased. You made it so easy. You are very organized.
Hi Patricia,
Thank you so much for the positive review! We’re glad to know everything worked out for you. Have a wonderful day!
A great experience. Simple, fast and easy. Received my documents early got them sent over to may management copy with ease.
Hello Courtney,
Your feedback made our day! Thanks for sharing your experience, and hope your day is just as great!
After reading the reviews and submitting my request I received a response quickly.
Hi Cynthia,
We truly appreciate your kind words! We’re thrilled to hear you’re happy with our service. Wishing you a fantastic day ahead!
Wonderful this will help me keep my baby as we move. Thank you all so very much. I appreciate you!
Hi Cynthia,
We appreciate your positive review! It means a lot to us. Have a great rest of your day!
Very loving experience with my new dog!I am so happy he has made me a better person!
Hi David,
Your kind words truly made our day! We’re so happy to have helped. Have an amazing day!
Getting certified was easy and quick. Thankful to have my Rosie Bella with me everywhere I go now. Her harness fits perfectly. An setup for her tag was super easy.
Hello Crystal,
Thank you for your lovely feedback! We’re delighted you’re satisfied with the service. Wishing you a fantastic day!
Hi M S.
Thanks for your feedback! Thanks for choosing us, and we hope you have a fantastic day ahead!
Very quick and easy to get affordable ESA assistance. I was very happy with how fast everything went!
Hello Kaitlyn,
We’re so happy to hear you had a good experience! Thank you for sharing, and have a wonderful day!
Quick, and easy process!
All my questions were answered.
I received everything in a timely manner.
Hi Ana,
We really appreciate your kind review! It’s great to hear you’re happy with the service. Have a fantastic day!
PROCESS WAS NOT DIFFICULT AT ALL I AM GRATEFUL FOR THIS SERVICE AND WILL REFER OTHERS TO THIS COMPANY.
Hello Lyndeshia,
We’re so glad to hear you’re pleased with everything! Thanks for your kind words, and have a great day!
Received documents very quickly. Customer service was excellent and the fee I paid was reasonable I will definitely continue to use Support Pets for all my ESA needs.
Hi Erica,
Thank you for the positive review! We’re happy to know you had a great experience. Wishing you an amazing day ahead!
My experience was quick, easy and stress free! Grateful for the speedy process!
Hello Dnisha,
It’s always wonderful to get such great feedback! Thanks so much, and enjoy the rest of your day!
Everything was on-line and easy to complete. The explanations were clear and easy to answer all questions.
Hello Don,
We truly appreciate your feedback! It’s great to know you’re happy with our service. Have a fantastic day ahead!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Nikki,
We’re so grateful for your kind words! Thank you for choosing us, and we wish you a great day ahead!