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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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This process was easy to fill out and understand and I am so grateful for this
This was recommended by my doctor to get my cats ESA registered. Process was super easy and got their documents in two days.
Hello Tonya,
We truly appreciate the positive feedback! It’s customers like you that motivate us every day. Have a wonderful day!
Received my certificate quickly. Not sure why you force a survey with specific character limits.
Hi Michelle,
Thank you for your feedback! We’re so happy to hear everything was just right. Have an amazing day ahead!
Amazing, quick, easy, really reliable, and great access to people in need
I know a lot of the time you not sure if you arw going to get what you paid for. It is legit!
Hi Lisa,
Thank you so much for your feedback! We're really glad to hear you enjoyed our service. Wishing you an amazing day ahead!
The steps to register for this support was so easy. I am so pleased to have my dog with me almost always! I feel less anxious and of course so does he. If I knew how quick and easy the process was, I would have done it a lot sooner.
Hi Margie,
We’re thrilled to hear you had a great experience! Thanks for sharing your thoughts. Enjoy the rest of your day!
The process of getting the ESA for my dog was seamlessly effortless. All information was back to me within 24 hours. If you are looking to get your pet certified without any hassle, this is the company to choose!
Hello April,
It’s always wonderful to hear such great feedback! Thank you, and we hope you have a fantastic day!
Amazing service everything was very simple and quick. Everything was very understandable and wasn't confused about anything
Hi Joaquin,
Your feedback means a lot to us. We’re so glad to have met your needs. Have a bright and joyful day!
Fast and easy to use. Will make job as travel nurse who travels with my pet a lot easier.
Easy and fast response!
Even options for products for my pets to explain they are Emotional Support Animals
Hello Chasity,
We truly appreciate your kind words! It's fantastic to know you're happy with what we do. Have a wonderful day!
I've been using Support Pets for about 4 years and never had any issues, always got my renewal reminders on time. If there was an issue it was promptly resolved. Thank you Support Pets.
Hi Tammy,
Thank you for the kind words! We’re glad we could provide a great experience. Wishing you a wonderful day ahead!
Very quick results. They always get you the results you ask for. They actually care about your needs and offer many things to you for your support animal.
Hi Tammy,
It’s fantastic to hear you’re satisfied with our service! Thank you for sharing, and have a great day!
This was fast and easy process and by far priceless. Thank you again for y'all's help throughout the entire process.
Hi Alexander,
We really appreciate your positive review! So happy we could help. Have a lovely day!
Easy, non-invasive and quick Hard to believe it is valued by authorities
Hello there,
Thank you so much for your feedback! We’re really happy to hear you enjoyed the service. Wishing you a fantastic day ahead!
Thank you for helping those who need to have their pet for support
Fast and secure! Completely recommend them! All documents signed and legitimate!
Hi Victoria,
Thanks so much for your kind words! We’re delighted to know everything went smoothly. Wishing you a great day!
They got the documents back to me so fast not even two days, and it is signed by a real doctor so I'm glad that this was legit
Hello Aurora,
Thank you for the great feedback! We’re so glad you enjoyed your experience. Hope you have a wonderful day ahead!
The site is easy to navigate and hassle free. I just renewed my esa for my two dogs.
Hello Sydnei,
Your review made us smile! Thanks for choosing us. Have an awesome day!
Support pets was quick and easy. It was fairly inexpensive. Cheaper than a doctors appointment. Had my forms on less than 24 hours.
Hi Dawn,
We’re so happy to hear everything met your expectations! Thanks for the positive feedback. Enjoy your day!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Jeralyne,
Your review made our day! We’re thrilled you’re happy with what we do. Wishing you a fantastic day!