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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The process was easy. And helpful to your needs and wants. It only took a matter of seconds to determine what was right for me.
I have heard about ESA but never thought I would be able to qualify for this. My dog gives me joy and Support Pets provided what I needed. Fast service and support! Thank you!
Hello Evie,
We’re so grateful for your feedback! It's wonderful to know you’re satisfied. Wishing you a bright and joyful day!
Just call to check information waiting on my letters and get him to be esa animal also have go with me to placed
Hello Deanne,
It’s great to know you had such a positive experience with us! We appreciate your kind words. Have an awesome day!
Everything was great explaining everything step-by-step and explain what to do with my documents
Hi Oscar,
Thank you for your positive words! We’re thrilled to hear you had a good experience. Have an amazing day!
The application experience was easy to navigate. The process was much quicker than expected.
Hi Beverly,
We’re happy to know everything went smoothly! Thank you for your feedback, and hope you enjoy the rest of your day!
This is our second year with Support Pets. They go above and beyond. Highly recommended!
Hi Brian,
Your kind words really made our day! Thank you for the feedback, and have a great day ahead!
Excellent and well deserved good review...thank you so much
Hello Theresa,
Thank you so much for the kind words! We’re so glad you had a great experience. Hope you have an amazing day!
Super fast and easy experience! Thank you for all of your help!
Hi Conner,
We’re thrilled to hear your experience was positive! Thanks for sharing, and wishing you a fantastic day ahead!
Hi Nancy,
Thanks for the feedback! If you ever need anything, we’re here for you. Have a wonderful day!
I received it in a timely matter! Hopefully I can use this, if not I'll make another review. But for now I'm satisfied!
Hello Jael,
Your feedback is much appreciated! We’re happy we could meet your expectations. Have a wonderful day!
Easy and reasonable pricing, simple questions to answer. Fast results
Hi Sabrina,
We’re so grateful for your review! Thank you for choosing us, and have a great rest of your day!
No issues. Support pets is fast & easy. I've had zero issues. Support pets is also very big on communication.
Hello LeeAnna,
Your kind words mean a lot to us! We’re glad everything went well for you. Wishing you a fantastic day ahead!
It was very nice and easy to get everything done. I thought it would be more challenging but it was not.
Hello James,
We’re delighted to hear you had a great experience! Thanks so much for your feedback, and enjoy your day!
Thank you for the service, I received the documents very quickly.
Hello Marili,
Thank you for your positive feedback! It’s always a pleasure to know we’ve made a difference. Have an amazing day!
I was able to renew my ESA certification easily with the same doctor who actually asked questions of why my pets are necessary for daily functioning. I obtained my documents within 2 hours of the doctors assessment.
Hi Abriella,
We’re so happy to hear you’re satisfied! Thanks for sharing, and we hope you have a fantastic day ahead!
We have been living at the same address for the last ten years. Now, we suddenly have to move, and it has been complicated with condos accepting our emotional support pets. In addition to being part of the family, our dog and our cat help my son and me. Support pets has been professional and helpful. The customer service team is great
Hello Lissett,
Your review made us smile! Thanks for choosing us, and have a wonderful day!
Great had no issues everything was wonderful just what I was looking for
Hello Tammy,
We really appreciate your feedback! It’s always great to hear we’ve met expectations. Have a great day!
Right now not good Cause I can't get my papers downloaded lol
Hello Tonya,
Thank you for your kind words! It’s fantastic to hear you had a positive experience. Wishing you a wonderful day ahead!
It was easy, just answer some questions with no problem just answer how you feel, and I was relieved that eventually my dog will be with me at all times with no problems
Everything went super smoothly and quick. Very happy with my choice to use Support Pets!
Hello Dani,
We’re so grateful for your review! Thanks for the positive feedback, and hope you have a great day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Desirae,
Your feedback made our day! Thanks so much for sharing your experience, and we hope your day is fantastic!